Supermarket Assistant

John Lewis Partnership; Daventry; On-site; GBP 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a Supermarket Assistant to enhance customer experiences by providing exceptional service and support. In this role, you will engage with food lovers, ensuring shelves are stocked and orders are fulfilled efficiently. Your passion for food and commitment to teamwork will help maintain a welcoming environment that keeps customers returning. With flexible working hours and a supportive team culture, this position offers a great opportunity to be part of a vibrant retail environment. Join a company that values its partners and fosters a sense of belonging.

Qualifications

• Strong communication skills for effective teamwork and customer interaction.

Responsibilities

• Stock replenishment to ensure shelves are full.
• Fulfilling online customer orders for delivery.
• Reducing wastage by following product due diligence.

Skills

Communication Skills

Job description

ABOUT THE ROLE

As a Supermarket Assistant, you'll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can't compete with - passionate Partners serving food lovers!

Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime.

Key Responsibilities

Alongside the great service you provide to our customers, your role will involve a variety of shop-keeping related tasks to keep the operation running efficiently and productively. Responsibilities include:

1. Stock replenishment - ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
2. Fulfilling online customer orders ready for our drivers to deliver their shopping directly to their doors.
3. Reducing wastage by following product due diligence and markdowns for items reaching their sell-by dates.
4. Working with the wider shop team to support when needed, including checkout support, managing Click & Collect orders, fulfilling on-demand customer orders, and more.
5. Maintaining a safe and tidy working environment with general shopkeeping tasks.

Essential skills/experience you'll need

• Communication skills to enable effective teamwork and customer interaction.

Desirable skills/experience you may have

• Experience in a customer-facing role is welcomed.
• Up-to-date knowledge and strong interest in food and drink trends.
• Flexible approach to support the whole branch.

To learn more about this role, please copy and paste this link into a new browser window: https://embed.wirewax.com/8066939

Closing Date: May 13, 2025

Pay: £12.40 Hourly

Contract Type: Permanent

Hours of Work: Varied hours of part-time work (15 hours) across seven days, including early starts, late finishes, evenings, and weekends.

Job Level: Partnership Level 10

Where You'll Be Working: Daventry (Waitrose & Partners), 13 Bowen Square, Daventry, Northamptonshire, NN11 4DR

ABOUT THE PARTNERSHIP

We’re the largest employee-owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees; we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.

We’re focused on being brilliant at retail, continuously innovating, adapting, and diversifying. We are committed to price, quality, and service excellence in John Lewis and passionately serving food-lovers in Waitrose.

As Partners, we share ownership responsibility and its rewards. We use our voices to contribute to our success, working together through good and challenging times, always treating everyone with kindness and respect.

We all own making the Partnership a place where everyone belongs, embracing our differences and creating an environment where we can thrive, grow individually, and as a team.

As Partners, we make all the difference. And, we all own it.

Important points to note:

Some roles may require pre-employment vetting, including DBS checks for successful candidates. You’ll be informed and provided with information about vetting during the recruitment process. We encourage prompt completion of any vetting documents to avoid delays. DBS checks will be carried out by a registered third-party body, and financial probity checks may also be required for some roles.

We recommend applying promptly, as vacancies can close early if we receive a high volume of applications.

We support flexible working arrangements to promote work-life balance, including flexible or compressed hours, job sharing, or shorter contracts. Please discuss this further with the hiring manager during your interview.