Summer Management Placement / Internship – Dunfermline

Enterprise; Dunfermline; On-site; GBP 11,000 - 13,000; Part time

Job summary

Enterprise Mobility in Dunfermline is offering a Summer Internship where you’ll gain hands-on experience in running a customer-focused business. As an Intern, you’ll interact with customers in our flagship branch, deliver exceptional service, and develop valuable sales skills in a fast-paced environment.

You’ll take ownership of meaningful responsibilities from day one and learn how sales, service and operations work together to drive branch success.

Qualifications

• We accept applications for our Management Placement/Internship Programme from all undergraduate university students regardless of university attended and subjects being studied. Our assessment is based on how you perform against our competencies and will judge you on that alone.

Responsibilities

• Deliver exceptional customer service and build rapport with customers in the rental journey.
• Communicate clearly about rental agreements, vehicle features and add-on products.
• Support branch objectives and collaborate with colleagues to provide a positive team environment.
• Develop sales skills by identifying customer needs and offering suitable solutions.

Job description

Overview

We’re Enterprise Mobility. A family-owned, global mobility leader with a $39 billion turnover, nearly 90,000 team members, and operations in 95 countries. Led by CEO Chrissy Taylor, the third generation of the Taylor family, we’re built on a legacy that gives us the stability to focus on the long-term success of our people, our customers and our business.

Join us, and as this year’s Higherin Best Student Employer and a Times Top 100 Graduate Employer, we’ll offer you the freedom to explore your potential. Ready to make your move?

Overview

We’re Enterprise Mobility. A family-owned, global mobility leader with a $39 billion turnover, nearly 90,000 team members, and operations in 95 countries. Led by CEO Chrissy Taylor, the third generation of the Taylor family, we’re built on a legacy that gives us the stability to focus on the long-term success of our people, our customers and our business.

Join us, and as this year’s Higherin Best Student Employer and a Times Top 100 Graduate Employer, we’ll offer you the freedom to explore your potential. Ready to make your move?

Why join our Summer Internship programme?

As an Intern, you'll play a vital role in the success of Enterprise Mobility while gaining first‑hand experience of what it takes to run a successful customer‑focused business.

Working in one of our flagship retail branches, you'll spend your time interacting with customers, delivering exceptional service, and developing valuable sales skills in a fast‑paced environment. You'll learn how every customer interaction contributes to the overall success of the branch and gain a deeper understanding of how sales, service and operational excellence work together to drive business results.

This is real‑world experience from day one. You'll take ownership of meaningful responsibilities, work alongside experienced colleagues and develop highly transferable skills that will help you stand out when entering the job market.

Our doors are open

As an Intern, your experience at Enterprise Mobility will be as unique as you because you shape who we are as much as we shape your skills, path and potential. We pride ourselves on opening our doors to a variety of voices, giving way to an experience that’s both inclusive and that inspires diversity of thought.

This role is located in Dunfermline.

Responsibilities

The focus of your internship will be delivering outstanding customer service and developing your sales skills while gaining exposure to the wider operation of a successful business. Key areas of focus:

• Customer Service & Relationship Building - Deliver exceptional customer experiences at every stage of the rental journey and build rapport with customers and confidently handle enquiries, reservations and concerns.
• Commercial Awareness – Understand customer needs and recommend products and services that provide the right solutions for the customer.
• Teamwork & Collaboration - Work collaboratively with colleagues to deliver exceptional customer service, support branch objectives and contribute to a positive team environment.
• Communication - Support customers by clearly explaining rental agreements, vehicle features and additional products.

As You Develop, You'll Also Gain Insight Into

• How a successful branch operates day to day.
• How great customer service and sales directly impact business success.
• Fleet management and logistical planning.
• Business development and local marketing activity.

At the heart of this internship is delivering exceptional customer service and developing commercial skills. As your confidence grows, you'll gain valuable insight into the wider areas of the business and understand how your contribution impacts branch performance and profitability.

Qualifications

• We accept applications for our Management Placement/Internship Programme from all undergraduate university students regardless of university attended and subjects being studied. Our assessment is based on how you perform against our competencies and will judge you on that alone.

Additional Information

• Start Date: Successful candidates must be available to commence on one of the following dates: 17th May, 1st June or 7th June 2027.
• Programme Commitment: Candidates must be available to remain on the internship programme until Friday 3rd September 2027 with the potential to extend based on university schedule and business need.
• Please let us know about any accommodations you may need to participate in our recruitment process.
• Please limit your application to only one job posting based on where you live and/or plan to work. Applying to multiple locations will delay your application being processed.