Suitability QC Reviewer

Rathbones Group Plc

Liverpool

Hybrid

GBP 30,000 - 45,000

Full time

7 days ago

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Benefits offered by this job

Company pension

Private medical insurance

Life assurance

Income protection

Company share scheme

Discretionary bonus

Flexible holidays

Green Car Scheme

Family friendly policies

Study support

Season travel ticket loans

Volunteering days

Gym discounts

Job summary

Rathbones Group Plc in Liverpool seeks a QC Reviewer to help ensure client suitability and compliance with FCA guidelines. You will assess client records, justify recommendations, and collaborate across teams to meet standards.

The role blends Front Office collaboration with rigorous file reviews, requires strong regulatory knowledge, and offers a comprehensive benefits package. Hybrid working supports work-life balance and professional growth.

Qualifications

Strong attention to detail in documentation and reviews.
Clear written and numerical communication within regulatory context.
Good IT literacy and ability to learn new systems quickly.
Ability to provide concise written feedback to colleagues.
Solid understanding of the UK regulatory framework and suitability.

Responsibilities

Understand how client records evidence suitability and assess advice accordingly.
Perform YIM/Client Outcome Reviews and document findings.
Ensure files justify suitability of recommendations for future challenge.
Collaborate with colleagues to raise files to required standards.
Provide technically accurate answers to Front Office queries.
Challenge Front Office on suitability judgements when appropriate.
Follow up on past feedback and complete required actions.
Escalate issues detected in file reviews, including potential conduct risk.
Support and train on suitability across the Front Office and Rathbones.

Skills

Attention to detail

Written & numerical skills

IT literacy

Effective communication

Written feedback

Regulatory knowledge

Suitability principles

Client vulnerability awareness

Knowledge of tax wrappers

Responsible investing awareness

Job description

At Rathbones, we help people invest their money well, so they can live well. That means more than financial returns - it's about helping people feel confident in their decisions and supported in their future. We don't just manage money, we guide people through life's big moments, helping them stay on track and focus on what matters most.

Role Title: QC Reviewer

Location: Liverpool

Contract: 1X Perm, 1X 12 Month FTC

Working pattern: Hybrid

About the Role

These are exciting roles based within the Quality Control (QC) team working with the Front Office helping to ensure Rathbones fulfils its suitability obligations set out by the Financial Conduct Authority (FCA) in its regulations and Rathbones internal guidance.

In accordance with our ongoing duty of care and obligations, we are required to demonstrate the suitability of our recommendations to our clients have been appropriately considered and justified at both the initial time of application and throughout the client lifecycle, and our clients are receiving suitable outcomes. To demonstrate suitability for posterity and provide evidence when subject to challenge, we need to document our suitability assessment i.e. what we have done, why we did it and when we did it. This is documented in the form of the Your Investment Mandate (YIM) for existing clients and the initial Your Investment Mandate (Welcome Letter) for new clients.

What you'll be responsible for

Understand how client records evidence suitability and be able to assess whether the advice given is suitable for our clients.
YIM/Client Outcome Reviews
Ensure the YIM/Client file provides enough justification of the suitability of any recommendations made to our clients to ensure it can stand up to any future challenge.
Engage with colleagues to aid and support in helping files reach the standard required and report the findings accordingly.
Provide technically appropriate answers to Front Office queries.
Provide challenge to the Front Office on suitability judgements when appropriate,
Follow up on past feedback to ensure any required actions are taken.
Escalate issues detected in the file reviews, such as potential conduct risk issues.
Provide support and training in respect of Suitability to the Front Office and other parts of Rathbones as required.

About you

High attention to detail
Good written and numerical skills
Strong IT literacy and able to navigate new systems
Able to communicate effectively
An ability to provide written feedback to colleagues
Good understanding of the UK Regulatory Framework
Knowledge of Suitability requirements
Good understanding of Client Vulnerability
Good understanding of different types of 'tax wrappers' such as ISA'S. GIAs and SIPPs etc
Have an awareness of Rathbones' approach to responsible investment.

Our offer to you

We want everyone at Rathbones to fulfil their potential, in an environment where you are proud to work and feel like you belong.

We offer a comprehensive remuneration package, which we review regularly, and benefits include:

A company pension - 9% non-contributory or 10% if you contribute 5%
Private medical insurance - Individual on joining, family after 1 year's service
Life assurance - 8 x salary
Income protection - 75 % salary
Company share scheme
Discretionary bonus
Flexible holidays - purchase up to 5 additional days
Green Car Scheme
Family friendly policies - enhanced family leave for parents & carers
Study support - study days and funding for courses and qualifications
Season travel ticket loans
Volunteering days
Gym discounts
Other voluntary benefits you can choose to suit you

Our employees can choose to take part in various social groups and communities to support their wellbeing, growth, development and sense of community. These include:

Sports & Social Committees, such as cricket, football, netball, running, yoga, quiz nights, charity bake sales and much more.
Inclusion Networks that help us drive change within the organisation such as Gender Balance, Multicultural, Abilities Count, Pride, Social Mobility, Generations, Menopause Matters@Rathbones' and Armed Forces.
The NextGen IM Network, which brings together a community of trainees from across the UK, who are all at the early stages of their careers and offers development opportunities, exposure across the business as well as peer support and connection.

Life at Rathbones

We aim to become an employer of choice for the wealth management sector, to achieve this we are working hard to build a diverse, equal, and inclusive workplace that motivates, develops and embraces the strengths of all our colleagues. Being part of Rathbones means you will join a team of passionate professionals in a successful culture that cares for its people. At Rathbones, we provide meaningful work, opportunities, and a voice to all.

We are committed to building a team that is made up of diverse skills, experiences and abilities and encourage applications from all backgrounds. We welcome individuals who share our values.

We're a Disability Confident Employer (level 2) under the UK Government scheme. This means we've signed up to a set of commitments around how we recruit, retain and develop people with disabilities. Find out more about the Government Scheme online, click here. If you require adjustments to apply for a role at Rathbones, please contact us via recruit@rathbones.com to let us know what adjustments you may need.

Mission

We believe in playing the long game. That means building consistent results, earning trust and doing the right thing - for our clients, our colleagues and the communities we're part of.

Our values shape how we work: