Suitability QC Reviewer

Rathbone Brothers; Liverpool; Hybrid; GBP 32,000 - 46,000; Full time

Benefits offered by this job

Company pension

Private medical

Life assurance

Company share scheme

Discretionary bonus

Flexible holidays

Green Car Scheme

Family leave policies

Study support

Travel ticket loans

Job summary

Rathbones, UK wealth management leader, seeks a QC Reviewer in Liverpool. You will join the Quality Control team to verify that client records and recommendations meet FCA requirements and Rathbones guidance, ensuring the suitability of advice across the client lifecycle.

Working pattern is hybrid with 1x permanent role and 1x 12-month FTC. The role emphasises detailed documentation, clear justification of suitability, and collaboration with the Front Office to raise file quality and compliance.

Qualifications

• High attention to detail required.
• Good written and numerical skills.
• Strong IT literacy and ability to navigate new systems.
• Able to communicate effectively.
• Ability to provide written feedback to colleagues.
• Good understanding of the UK Regulatory Framework.
• Knowledge of Suitability requirements.
• Good understanding of Client Vulnerability.
• Good understanding of tax wrappers (ISA, GIAs, SIPPs).
• Awareness of Rathbones’ responsible investment approach.

Responsibilities

• Understand how client records evidence suitability and assess whether advice is suitable for clients.
• Ensure YIM/Client file provides enough justification of suitability of recommendations.
• Engage with colleagues to raise file standards and report findings.
• Provide technically appropriate answers to Front Office queries.
• Provide challenge to Front Office on suitability judgments when appropriate.
• Follow up on past feedback to ensure actions are taken.
• Escalate issues detected in file reviews, such as potential conduct risk.
• Provide support and training in respect of Suitability to Front Office and other parts of Rathbones.

Skills

High attention to detail

Strong written skills

Numerical skills

IT literacy

Clear communication

UK regulatory knowledge

Suitability requirements

Client vulnerability

Tax wrappers awareness

Tools

Front Office systems

Job description

Select how often (in days) to receive an alert:

At Rathbones, we help people invest their money well, so they can live well. That means more than financial returns – it’s about helping people feel confident in their decisions and supported in their future. We don’t just manage money, we guide people through life’s big moments, helping them stay on track and focus on what matters most.
We’re proud to be one of the UK’s leading wealth managers, with £113.6bn in assets under management (as of March 2026) and 20+ offices across the UK and Channel Islands. We’re a FTSE 250 company with national reach and a local feel – and we’re growing.

Role Title: QC Reviewer

Location: Liverpool

Contract: 1X Perm, 1X 12 Month FTC

Working pattern: Hybrid

About the Role

These are exciting roles based within the Quality Control (QC) team working with the Front Office helping to ensure Rathbones fulfils its suitability obligations set out by the Financial Conduct Authority (FCA) in its regulations and Rathbones internal guidance.

In accordance with our ongoing duty of care and obligations, we are required to demonstrate the suitability of our recommendations to our clients have been appropriately considered and justified at both the initial time of application and throughout the client lifecycle, and our clients are receiving suitable outcomes. To demonstrate suitability for posterity and provide evidence when subject to challenge, we need to document our suitability assessment i.e. what we have done, why we did it and when we did it. This is documented in the form of the Your Investment Mandate (YIM) for existing clients and the initial Your Investment Mandate (Welcome Letter) for new clients.

What you’ll be responsible for

• Understand how client records evidence suitability and be able to assess whether the advice given is suitable for our clients.


• Ensure the YIM/Client file provides enough justification of the suitability of any recommendations made to our clients to ensure it can stand up to any future challenge.


• Engage with colleagues to aid and support in helping files reach the standard required and report the findings accordingly.


• Provide technically appropriate answers to Front Office queries.


• Provide challenge to the Front Office on suitability judgements when appropriate,


• Follow up on past feedback to ensure any required actions are taken.


• Escalate issues detected in the file reviews, such as potential conduct risk issues.


• Provide support and training in respect of Suitability to the Front Office and other parts of Rathbones as required.

About you

• High attention to detail


• Good written and numerical skills


• Strong IT literacy and able to navigate new systems


• Able to communicate effectively


• An ability to provide written feedback to colleagues


• Good understanding of the UK Regulatory Framework


• Knowledge of Suitability requirements


• Good understanding of Client Vulnerability


• Good understanding of different types of ‘tax wrappers’ such as ISA’S. GIAs and SIPPs etc


• Have an awareness of Rathbones’ approach to responsible investment.

Our offer to you

We want everyone at Rathbones to fulfil their potential, in an environment where you are proud to work and feel like you belong.

We offer a comprehensive remuneration package, which we review regularly, and benefits include:

• A company pension - 9% non-contributory or 10% if you contribute 5%


• Private medical insurance – Individual on joining, family after 1 year’s service


• Life assurance - 8 x salary


• Company share scheme


• Discretionary bonus


• Flexible holidays – purchase up to 5 additional days


• Green Car Scheme


• Family friendly policies – enhanced family leave for parents & carers


• Study support – study days and funding for courses and qualifications


• Season travel ticket loans


• Other voluntary benefits you can choose to suit you

Our employees can choose to take part in various social groups and communities to support their wellbeing, growth, development and sense of community.These include:

• Sports & Social Committees, such as cricket, football, netball, running, yoga, quiz nights, charity bake sales and much more.


• Inclusion Networks that help us drive change within the organisation such as Gender Balance, Multicultural, Abilities Count, Pride, Social Mobility, Generations, Menopause Matters@Rathbones’ and Armed Forces.


• The NextGen IM Network, which brings together a community of trainees from across the UK, who are all at the early stages of their careers and offers development opportunities, exposure across the business as well as peer support and connection.

Life at Rathbones

We aim to become an employer of choice for the wealth management sector, to achieve this we are working hard to build a diverse, equal, and inclusive workplace that motivates, develops and embraces the strengths of all our colleagues. Being part of Rathbones means you will join a team of passionate professionals in a successful culture that cares for its people. At Rathbones, we provide meaningful work, opportunities, and a voice to all.

We are committed to building a team that is made up of diverse skills, experiences and abilities and encourage applications from all backgrounds. We welcome individuals who share our values.

We’re a Disability Confident Employer (level 2) under the UK Government scheme. This means we’ve signed up to a set of commitments around how we recruit, retain and develop people with disabilities. If you require adjustments to apply for a role at Rathbones, please contact us via [e-mail] to let us know what adjustments you may need.

Mission

We believe in playing the long game. That means building consistent results, earning trust and doing the right thing — for our clients, our colleagues and the communities we’re part of.

Our values shape how we work:

• We aim high


• We get it done


• We show we care


• We do the right thing

These aren’t just words on a wall. They guide how we treat each other, how we make decisions and how we build relationships that last.