Subject Support & Stakeholder Lead - Psychology/Law

Jobtailor; Guildford; On-site; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Enhanced DBS

Job summary

AQA is seeking an experienced stakeholder-focused professional to support Psychology and Law qualifications across the UK. You will engage with teachers, schools and associations, interpret data, and drive subject development and customer-centric improvements.

Extensive travel and collaboration with cross-functional teams are essential. The role requires credibility with educators, strong communication skills and the ability to lead projects while promoting AQA's assessment products and

Qualifications

• Clear and confident understanding of A Level Psychology and GCSE Psychology, their specifications and current pedagogy.
• Understanding of A level Law (desirable).
• Understanding of GCSE and/or A-level assessment and awareness of the education landscape.
• Current or former teaching experience and credibility with teachers.
• Experience extending influence beyond the classroom through networks or CPD delivery.
• Ability to use data effectively to inform delivery and understand customer impact.

Responsibilities

• Support teachers, schools and centres in delivering Psychology and Law qualifications.
• Answer centre and subject-related queries.
• Produce subject updates and deliver Curriculum Connect sessions.
• Analyse data to identify centres needing support and inform decisions.
• Represent AQA at conferences, stakeholder events and external audiences.
• Engage with teachers, stakeholders and subject associations to understand subject developments.
• Build relationships and bring stakeholder and customer insight into assessment, curriculum and product development.
• Support planning, monitoring and delivery of subject-focused priorities and annual plans.
• Use systems, reports and dashboards to record delivery and meet targets.
• Lead and support projects or workstreams.
• Collaborate with Product Management, Marketing, Sales, Customer Training and Events.
• Identify and manage risks and dependencies.
• Promote customer centricity and advocate for customers across the business.
• Support continuous improvement, customer satisfaction and first-contact resolution.
• Engage and manage associates supporting customer delivery.
• Contribute to business-wide processes including incident management and awarding.
• Undertake extensive national travel to represent AQA and collaborate with stakeholders.

Skills

Stakeholder Engagement

Data Analysis

Communication Skills

Leadership

Collaboration

Organizational Skills

Flexibility

Education

Enhanced DBS

Tools

Dashboards

EdTech Tools

Reports

Job description

AQA is seeking an experienced stakeholder-focused professional to support Psychology and Law qualifications across the UK. You will engage with teachers, schools and associations, interpret data, and drive subject development and customer-centric improvements.

Extensive travel and collaboration with cross-functional teams are essential. The role requires credibility with educators, strong communication skills and the ability to lead projects while promoting AQA's assessment products and