Subject Matter Expert

Luminance; London; On-site; GBP 50,000 - 80,000; Full time

Job summary

Luminance, a leading AI company, seeks a Subject Matter Expert in London. This role involves leveraging legal expertise to enhance customer experiences and shape product innovation. Successful candidates will join a dynamic team, working with high-profile clients and representing the company at industry events.

Qualifications

• Qualified lawyers preferred.
• Excellent communication skills required.
• Experience in strategic customer relationship management.

Responsibilities

• Engaging with blue-chip customers to maximize technology value.
• Shaping innovation for global products.
• Acting as an ambassador at industry conferences.

Skills

Legal Knowledge

Interpersonal Skills

Project Management

Communication Skills

Education

Bachelor's or Master's Degree

Job description

World-leading AI company, Luminance, is looking for Subject Matter Experts in its London office. Off the back of a $75 million Series C funding round and 6x ARR growth in the last two years, this is a fantastic opportunity to join the leadership team of a fast-growing AI company that is transforming the legal industry.

As a Subject Matter Expert, you will be looking to use your legal background to accelerate your career in a new direction. The role will be varied, sitting at the intersection between the product, our customers, and the market:

Responsibilities

• Working closely with Luminance's customer base - which includes blue-chip organisations such as DHL, AMD, and LG - to ensure maximum value from the technology and drive a first-class customer experience
• Helping shape the future of ground-breaking product innovation for its 700+ global customers
• Be a Luminance ambassador and evangelist, speaking on the company's behalf at industry conferences and other public forums
• A strategic partner to the leadership team
• And much more

Requirements

• Legal knowledge is a must - qualified lawyers are strongly favoured
• A self-starter, able to work autonomously and as part of a team
• Able to act as a representative of the company's leadership team in strategic customer and/or partner relationships, as well as in public settings such as industry events
• Strong interpersonal skills with the ability to foster strong customer relationships and develop an in-depth knowledge of the product to meet individual business requirements
• Able to manage multiple projects, adhere to timelines, adapt to shifting priorities, all with an attention to detail and an eye for what moves the needle
• Excellent written and verbal communication skills, with the ability to craft and communicate clear, concise, and compelling narratives
• Bachelor's or master's degree with a GPA of 3.4 or above (US) or 2:1 and above