Stylist Retail · London

ASTRID & MIYU LTD.; London; On-site; Part time

Job summary

Join a vibrant and innovative jewellery brand that values diversity and community. As a key player in the retail team, you will create unforgettable customer experiences while promoting our unique products. This role is perfect for those who thrive in a collaborative environment and are passionate about enhancing customer interactions. With a commitment to personal growth and values-driven work, you will be empowered to make a meaningful impact. Enjoy a supportive workplace with exciting perks and the opportunity to celebrate achievements with your team. If you are ready to embrace a fulfilling career journey, this is the place for you.

Benefits

Product Allowance

Friends & Family Discount

28 days holiday

Personal Financial Coaching

Sabbatical after 3 years

Increased parental leave after 2 years

Social Events

Awards Evenings

Qualifications

• Retail experience with a passion for customer experience and people.
• Strong communication and problem-solving skills are essential.

Responsibilities

• Deliver a world-class customer experience and build brand loyalty.
• Assist customers with styling advice and create memorable connections.

Skills

Customer Experience

Retail Experience

Strong Communication

Interpersonal Skills

Problem-Solving

Team Collaboration

Education

High School Diploma

Retail Management Certification

Job description

Founded by our inspiring CEO Connie Nam, Astrid and Miyu is internationally celebrated over a decade later as being more than just a jewellery brand with innovation at its core and a strong mission to revolutionise the jewellery experience. We celebrate and empower diversity, recognise the value of our people & support matters that are important to us – everyone is welcome. To see this in action, check out our Tik Tok.

Alignment to our core values is what we cherish above and beyond anything else. Our 3 core values are:

Grow Together, Celebrate Each Other and Break All Boundaries

We are proud of our journey so far and are looking for more ambitious and values driven people to join us as we continue to grow.

WHAT'S THE MISSION?

To create a memorable & magical customer journey whilst providing an exceptional product styling experience to our customers like no other.

WHAT DOES SUCCESS LOOK LIKE?

• You will consistently deliver an experience aligned with our experiential retail pillars - Community & Connection, Memorable Moments, and Inspiration & Innovative
• Having full knowledge of our products and in-store services creating a memorable and engaging experience for our customers leading a centre of innovation and experimentation
• Greeting & assisting customers, providing advice and guidance on styling with a kind and empathetic approach and making genuine connections with them
• Deliver a world class experience like no other, continuously breaking boundaries to always strive for that next step ahead of the curve
• Being a team player and contributing to the success of the store ensuring you live by our core values and mission
• Build brand loyalty by promoting our CRM scheme and engaging with your local community
• Demonstrate comprehensive knowledge of materials, styles, and product benefits and have a self led learning mindset

WHAT WOULD YOU LIKE FROM ME?

• A values champion and brand ambassador, our values must resonate deeply with you
• This role is suitable for anyone with retail experience, who has a strong passion for customer experience and people
• You radiate positivity & enthusiasm and inspire the people around you
• Strong communication and interpersonal skills, with the ability to collaborate with teams at all levels
• You're always looking for a better way to do things and are naturally curious in everything you do and every conversation you have
• Strong problem-solving abilities, with the capacity to anticipate and respond effectively to change

WHAT WE DO FOR YOU:

• £13.15 p/h + commission
• Product Allowance + Friends & Family Discount
• 28 days holiday + 1 day/yr service pro rata
• Many Socials and Awards evenings to celebrate our amazing team
• Personal Financial Coaching
• Sabbatical after 3 years service
• Increased parental leave after 2 years service

We have lots of little extras but we really believe the best part about working for us is being surrounded by people that share our passion for our mission and values, and having the freedom to be fully empowered to flourish and be your best self.