Stylist

ASTRID & MIYU; London; On-site; Full time

Job summary

Join a forward-thinking jewellery brand that is committed to revolutionising the customer experience. This role focuses on creating memorable interactions, assisting customers with styling advice, and building brand loyalty through community engagement. As a part of a vibrant team, you'll embody the values of growth, celebration, and boundary-breaking, ensuring every customer feels valued and inspired. With a strong emphasis on personal development and team success, this position offers a unique opportunity to thrive in a supportive environment filled with passionate individuals. If you are enthusiastic, communicative, and eager to make a difference, this role is perfect for you.

Benefits

Product Allowance

Friends & Family Discount

Social Events

Awards Evenings

Personal Financial Coaching

Sabbatical after 3 years

Increased Parental Leave

Qualifications

• Retail experience with a strong passion for customer experience.
• Strong communication and interpersonal skills.

Responsibilities

• Create a memorable customer journey and provide exceptional styling experience.
• Assist customers with advice and guidance in a kind and empathetic manner.

Skills

Customer Experience

Retail Experience

Communication Skills

Interpersonal Skills

Problem-Solving

Job description

Founded by our inspiring CEO Connie Nam, Astrid and Miyu is internationally celebrated over a decade later as being more than just a jewellery brand with innovation at its core and a strong mission to revolutionise the jewellery experience. We celebrate and empower diversity, recognise the value of our people & support matters that are important to us - everyone is welcome. To see this in action, check out our Tik Tok.

Alignment to our core values is what we cherish above and beyond anything else. Our 3 core values are:

Grow Together, Celebrate Each Other and Break All Boundaries

We are proud of our journey so far and are looking for more ambitious and values-driven people to join us as we continue to grow.

WHAT'S THE MISSION?

To create a memorable & magical customer journey whilst providing an exceptional product styling experience to our customers like no other.

WHAT DOES SUCCESS LOOK LIKE?

1. Having full knowledge of our products and in-store services creating a memorable and engaging experience for our customers.
2. Greeting & assisting customers, providing advice and guidance on styling with a kind and empathetic approach and making genuine connections with them.
3. Deliver a world-class experience like no other, continuously breaking boundaries to always strive for that next step ahead of the curve.
4. Being a team player and contributing to the success of the store ensuring you live by our core values and mission.
5. Build brand loyalty by promoting our CRM scheme, hosting events, and engaging with your local community.
6. Demonstrate comprehensive knowledge of materials, styles, and product benefits and have a self-led learning mindset.

WHAT WOULD YOU LIKE FROM ME?

1. A values champion and brand ambassador, our values must resonate deeply with you.
2. This role is suitable for anyone with retail experience, who has a strong passion for customer experience and people.
3. You radiate positivity & enthusiasm and inspire the people around you.
4. Strong communication and interpersonal skills, with the ability to collaborate with teams at all levels.
5. You're always looking for a better way to do things and are naturally curious in everything you do and every conversation you have.
6. Strong problem-solving abilities, with the capacity to anticipate and respond effectively to change.

WHAT WE DO FOR YOU:

1. £11.95 per hour plus commission.
2. Product Allowance + Friends & Family Discount.
3. Many Socials and Awards evenings to celebrate our amazing team.
4. Personal Financial Coaching.
5. Sabbatical after 3 years of service.
6. Increased parental leave after 2 years of service.

We have lots of little extras, but we really believe the best part about working for us is being surrounded by people that share our passion for our mission and values, and having the freedom to be fully empowered to flourish and be your best self.