Style Advisor

The Foschini Group; Kingston upon Thames; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Free clothing allowance

Generous colleague discount up to 70%

Financial and Wellbeing assistance

Enhanced Maternity package

Virtual GP service - unlimited access

Plus much more!

Job summary

Hobbs London, part of The Foschini Group, is recruiting Style Advisors to deliver exceptional customer experiences on the shop floor. You will stay ahead of trends, help customers assemble outfits for different occasions and support overall store performance.

Join a luxury British fashion brand with a commitment to inclusion, flexible rota patterns, and a valuable benefits package that includes clothing allowance and generous staff discounts.

Qualifications

• Excellent customer service and communication skills.
• Ability to build outfits and advise on fashion choices.
• Willingness to work on a rota basis and in a retail environment.

Responsibilities

• Greet customers with confidence and offer tailored fashion advice.
• Develop deep product knowledge to answer questions accurately.
• Handle transactions with care and assist with stock control.

Job description

Every exceptional customer moment starts with our people

Our Style Advisors are at the heart of a great shopping experience. You'll bring personality, pride and a passion for fashion, acting as a brand ambassador on the shop floor. You'll stay up to date with the latest styles, help customers build outfits for every occasion and play a key role in enhancing the overall store performance.

What you'll do:

• Greet customers with confidence, offering tailored advice and creating memorable shopping experiences.
• Develop deep product knowledge, answering customer questions with ease.
• Handle transactions accurately with careful attention to detail and assist with stock control processes.
• Assist in all tasks required to ensure the smooth day-to-day running of the store.

Who you'll be:

• Reliable and motivated to fulfil the role, flexible enough to work on a rota basis and balance shifting priorities in store.
• Engaging with excellent communication skills and flourish in a customer-facing environment.
• Focused on adding value and providing the best possible experience to our customers, taking pride in all that you do.

Hobbs London is a luxury women's fashion brand, showcasing timeless British style and expert craftsmanship. Since our first shop opened in Hampstead, London in 1981, Hobbs has grown from a small yet sought-after shoes label to a global brand synonymous with the best of British design.

Season after season, each Hobbs collection embodies the multifaced nature of our modern woman - we pride ourselves on crafting pieces she loves to wear. Tailored to be feminine, you'll find everyday polish alongside standout event dressing. Since becoming part of TFG London in 2017, a listed retail conglomerate owning Phase Eight, Hobbs London & Whistles in the UK, we have seen growth and development prospects across the business.

TFG London Inclusion and Diversity statement of commitment: At TFG London, we're proud to be a Disability Confident and Ban the Box employer. We're committed to creating an inclusive culture that welcomes, develops and celebrates diversity of backgrounds, experiences, ideas and perspectives. We are working together to ensure our environment is one where difference is not only respected but encouraged and celebrated and people can bring their authentic, unique selves to work, where their contribution is valued, ability enhanced, and perspective appreciated.

It's not all about what you can do for us. We'll give you the tools and the time to develop your career in the direction you want to go. Alongside that, we have some great benefits which include:

• Free clothing allowance
• Generous colleague discount up to 70%
• Financial and Wellbeing assistance
• Enhanced Maternity package
• Virtual GP service - unlimited access 24/7
• Plus much more!