Studio Assistant

Glasgow Guarantee; Glasgow; On-site; GBP 10,000 - 40,000; Full time

Job summary

Join a vibrant and creative community hub in the heart of Glasgow! This role offers a unique opportunity to support daily operations in a dynamic environment where creativity thrives. You'll engage with a diverse range of individuals, assist with member support, and contribute to marketing efforts. With no two days being the same, you'll be part of a friendly team dedicated to fostering connections and inclusivity. If you're organized, adaptable, and passionate about community impact, this position is perfect for you. Don't miss your chance to make a difference in a growing organization focused on creativity and collaboration!

Benefits

Friendly and supportive team

Dynamic work environment

Creative community focus

Beautiful workspace

Opportunities for professional growth

Qualifications

• No formal qualifications required; personality, skills, and experience are key.
• Experience in customer-facing roles and familiarity with coworking spaces is beneficial.

Responsibilities

• Manage daily operations, ensuring the space is clean and welcoming.
• Provide support to members and visitors, assisting with queries and tours.
• Handle marketing tasks, including social media content and event promotion.

Skills

Organisation and Time Management

Interpersonal and Communication Skills

Flexibility and Adaptability

Problem-Solving and Initiative

Technical and Digital Skills

Attention to Detail

Creativity and Energy

Education

No formal qualifications required

Tools

Google Docs

Microsoft Word

Adobe Creative Suite

Squarespace/WordPress

Job description

35 hours between 9:30 am - 6:00 pm (1-hour lunch break)

Closing Date

03/02/2025

About the Company

House of Toad is a creative community hub based in a beautiful Victorian town house in Park Circus, Glasgow. We offer coworking spaces, artist studios, and a workshop area for creative learning. Our mission is to bring people together to create, collaborate, and connect.

Why Work with Us?

1. Be part of a friendly, supportive, and inspiring team.
2. Enjoy a varied role in a dynamic environment where no two days are the same.
3. Work in a beautiful, characterful space in the heart of Glasgow's west end.
4. Join a growing organisation with a focus on creativity and community impact.

Our Unique Selling Points: We reinvest profits into community projects, offering opportunities to underserved groups. We support individuals across the creative and professional spectrum—from artists to freelancers. Our ethos is centred on inclusivity, connection, and generosity.

Our Team: Currently, we are a small team led by our founder, Joanna Susskind, and we’re growing! This is an exciting opportunity to join us as we expand and start up.

Where We Are Based: House of Toad is located in Glasgow’s vibrant Park Circus, surrounded by green space (Kelvingrove Park) and just a few minutes walk from some of the best west end restaurants, cafes, and bars.

Our Ethos and Values:

1. Creativity: Inspiring artistic and professional growth.
2. Community: Building meaningful connections.
3. Generosity: Giving back to support others.
4. Productivity: Providing spaces that empower people to thrive.

Learn More About Us: Visit our website: www.houseoftoad.co.uk

Job Description and Key Responsibilities

Your Key Responsibilities:

1. Daily Operations: Open up for members ready to start at 9:30 am sharp, and lock up at 6:00 pm, Monday to Friday. Ensure the space is ready for use, clean, organised, and welcoming at all times.
2. Member and Visitor Support: Be onsite to greet visitors, answer phone calls, and assist members with queries. Show potential members around the space and explain what we offer. Provide support to individuals with additional needs in a friendly and respectful way.
3. Maintenance and Supplies: Keep on top of cleaning, recycling, and composting (services provided). Monitor and replenish essentials such as coffee, loo roll, and printer supplies. Arrange minor repairs or replacements by contacting contractors or landlords when needed.
4. Marketing and Administration: Maintain and update coworking space listings on relevant platforms. Handle coworking enquiries and manage member sign-ups. Assist with social media content, event promotion, and general marketing tasks.
5. Flexibility and Problem-Solving: Adapt to new or unexpected challenges with a proactive and positive attitude. Support the team during busy periods and ensure the smooth running of the space.

This role offers the chance to work in a creative, community-focused environment where no two days are the same. We are looking for someone who is flexible, friendly, and organised, with a willingness to take on varied tasks and help make the space thrive.

Experience, Knowledge and Key Skills

Key Skills:

1. Organisation and Time Management: Ability to prioritise tasks and manage a varied workload. Punctual and reliable, ensuring the space is opened and closed on time.
2. Interpersonal and Communication Skills: Confident and approachable, creating a welcoming environment for members and visitors. Comfortable speaking to new people and assisting individuals with additional support needs. Strong written and verbal communication for handling enquiries and marketing tasks.
3. Flexibility and Adaptability: Ready to take on new challenges and adapt to the varied nature of the role. Able to switch seamlessly between tasks, from member support to administrative duties. Comfortable handling unexpected situations, such as maintenance issues or last-minute changes.
4. Problem-Solving and Initiative: Proactive in finding solutions to day-to-day issues. Versatile in handling both practical and administrative challenges.
5. Technical and Digital Skills: Familiarity with social media platforms for marketing and event promotion. Basic IT skills for managing coworking listings and member enquiries. Ability to troubleshoot simple tech issues (e.g. printer jams).
6. Attention to Detail: Maintaining cleanliness and organisation across the space. Monitoring and replenishing supplies like coffee, printer paper, and loo roll.
7. Creativity and Energy: Supporting event listings and marketing efforts with fresh ideas. Contributing to the vibrant, community-driven ethos of House of Toad.

Relevant Experience: Experience in a customer-facing role, such as hospitality, coworking, or similar spaces. Previous work in a creative or community-focused environment is an advantage. Experience with administrative tasks or managing multiple priorities. Any background in marketing, events, or social media is beneficial.

Knowledge: Understanding of how coworking and community spaces operate. An understanding of how events are created, marketed, and run. Awareness of accessibility and inclusivity principles when working with diverse individuals, including those with additional support needs. Familiarity with Glasgow’s creative and professional communities is a bonus.

Education, Qualifications and Training

Essential: No formal qualifications are required—your personality, skills, and experience are what matter most. Confidence and Boldness: Comfortable engaging with people, asking for help when needed, and building a friendly, welcoming atmosphere. Adaptability and Problem-Solving: A flexible and proactive mindset, with the ability to think creatively and tackle unexpected challenges. Administrative Skills: Familiarity with spreadsheets, Google Docs, Microsoft Word, and data entry tasks to ensure smooth day-to-day operations. Interpersonal Skills: Willingness to work with individuals from all walks of life, including those with additional support needs.

Desirable: Marketing and Sales: Experience or training in marketing, business, or sales to support event listings, member engagement, and promotion. Social Media Management: Knowledge of platforms like Instagram, Facebook, LinkedIn & Eventbrite and experience creating engaging content. Design and Websites: Familiarity with Adobe Creative Suite, Squarespace/WordPress to assist with branding and website updates. Tech-Savvy: Basic understanding of IT troubleshooting and tools used in creative or design spaces. Life or Work Experience: Previous roles that showcase your ability to multitask, stay organised, and thrive in a dynamic environment.

Additional Requirements

The role will begin in February/March 2025. Exact date TBC. This will be a 2-year position, initially.

• Phone - 0141 287 7282
  Phone line is operational 9:00 am to 4:30 pm on Wednesdays and Fridays only.