Student Wellbeing & Support Advocate

Flourish Education; Birmingham; On-site; GBP 20,000 - 26,000; Full time

Benefits offered by this job

Holiday pay

Pension contributions

Safeguarding training

Refer a friend bonus

Consultant support

Job summary

Flourish Education is seeking a dedicated Pastoral Support Assistant to provide one-to-one and small-group support to students throughout the school day in Harborne, Birmingham. You will listen to concerns, help manage emotions and promote positive behaviour while maintaining professional boundaries.

You will work closely with teachers and the safeguarding team, keep accurate records, and support attendance, punctuality and engagement.

Qualifications

• Experience working with children or young people in a school, youth, care or support setting.
• An understanding of the pastoral and social needs of secondary-aged students.
• An approachable, empathetic and non-judgemental manner.
• Clear communication skills and the ability to build trust while maintaining professional boundaries.
• Confidence supporting students who may be upset, anxious or displaying challenging behaviour.
• Ability to work collaboratively and follow school policies and procedures.
• Good organisation and accurate record keeping.
• An enhanced DBS check, or willingness to obtain one.

Responsibilities

• Provide one-to-one and small-group pastoral support to students across the school day.
• Listen to students’ concerns and help them identify practical ways to manage difficulties.
• Support students with attendance, punctuality, organisation and engagement in learning.
• Help resolve friendship issues and encourage respectful communication and positive relationships.
• Use appropriate strategies to support emotional regulation and positive behaviour.
• Support students during transitions, breaktimes, lunchtimes and other less-structured periods.
• Share relevant concerns and progress updates with teachers and the pastoral or safeguarding team.
• Maintain accurate records of support provided, conversations and agreed actions.

Skills

Pastoral support

Communication

Record keeping

Behaviour support

Team collaboration

DBS check

Job description

Flourish Education is seeking a dedicated Pastoral Support Assistant to provide one-to-one and small-group support to students throughout the school day in Harborne, Birmingham. You will listen to concerns, help manage emotions and promote positive behaviour while maintaining professional boundaries.

You will work closely with teachers and the safeguarding team, keep accurate records, and support attendance, punctuality and engagement.