Student Wellbeing Manager (REDEPLOYEE APPLICANTS ONLY)

City St George's, University of London; Greater London; On-site; GBP 48,000 - 72,000; Full time

Job summary

City St George’s, University of London is seeking a Student Wellbeing Manager to lead the delivery of student wellbeing provision across the School. The role will coordinate early intervention, safeguarding, and referrals, working with academic and Professional Services colleagues to ensure timely and consistent support across Clerkenwell and Tooting campuses.

The successful candidate will drive operational leadership, promote safeguarding, and align provision with University policies and

Qualifications

• Knowledge of higher education student support, wellbeing and safeguarding practices.
• Experience managing complex, sensitive activity in a busy student-focused environment.
• Strong organisation, judgement and problem-solving skills with ability to manage competing priorities and assess risk.
• Excellent communication and relationship-building skills to influence and coordinate with colleagues.

Responsibilities

• Lead and coordinate Student Wellbeing teams across the School.
• Oversee delivery of wellbeing processes and services throughout the student lifecycle.
• Ensure early intervention, safeguarding, signposting and referrals are coordinated and timely.

Job description

Please note: This role is only open to redeployee applicants at City St George's. Applications from individuals who are not redeployee applicants will not be considered at this time.

City St George’s, University of London is the University of business, practice and the professions and brings together the expertise and excellence of City, University of London and St George’s, University of London into one institution. The combined university is now one of the largest higher education destinations for London students, combining a breadth of disciplines across health, business, policy, law, creativity, communications, science and technology. Our students are at the heart of everything that we do, and we are committed to supporting them to pursue their career and personal ambitions.

Our research is engaged, at the frontier of practice and has a positive impact on the world around us.

For additional information on City St George's, our policies, strategy and values, Applicant Pack - 2026.08.01.pdf

Background

The School of Health & Medical Sciences supports a diverse portfolio of programmes across health and medical disciplines, with a broad and complex range of student wellbeing and support needs across the student lifecycle. The Student Wellbeing Manager will lead the effective delivery and coordination of student wellbeing provision across the School, ensuring accessible, consistent and student-focused support. Working closely with academic colleagues, Professional Services teams and specialist University services, the role will provide operational leadership, strengthen wellbeing processes and promote early intervention, ensuring provision aligns with University policies, safeguarding requirements and institutional priorities. The role will work across both the Clerkenwell and Tooting campuses, supporting consistent approaches and effective wellbeing provision across the School.

Responsibilities

The role is responsible for managing Student Wellbeing teams and overseeing the delivery of processes and services that support student wellbeing, engagement and access to appropriate support throughout the student lifecycle. This includes coordinating early intervention, case management, safeguarding, signposting and referrals, and working closely with academic and Professional Services colleagues to ensure students receive timely, effective and consistent support across the School.

Person Specification

The successful candidate will have knowledge of higher education student support, wellbeing and safeguarding practices, alongside experience managing complex and sensitive activity within a busy, student-focused environment. They will demonstrate strong organisation, judgement and problem-solving skills, with the ability to manage competing priorities, assess risk and respond appropriately to complex student needs. Excellent communication and relationship-building skills will be essential, with the ability to influence, coordinate and work effectively with academic and Professional Services colleagues. Experience of case management systems and leading, motivating and developing staff is also essential.

Closing date for applications

25th October 2026 at 23:59

Interviews are scheduled to take place on a date to be confirmed.

The selection process will involve a panel interview . Further details will be confirmed at the interview stage.

City St George’s offers a sector-leading salary, pension scheme and benefits including a comprehensive package of staff training and development.

City St George’s, University of London is committed to promoting equality, diversity and inclusion in all its activities, processes, and culture for our whole community, including staff, students and visitors.

We welcome applications regardless of age, caring responsibilities, disability, gender identity, gender reassignment, marital status, nationality, pregnancy, race and ethnic origin, religion and belief, sex, sexual orientation and socio-economic background. City St George’s operates a guaranteed interview scheme for disabled applicants.

The University of business, practice and the professions