Student Wellbeing Advisor (Nights)

Cyber Security Academy Southampton; Southampton; On-site; GBP 17,000 - 21,000; Part time

Job summary

The University of Southampton is seeking two Student Wellbeing Advisors to join our 24/7 Wellbeing Service. This fixed-term, part-time night role (3 on, 3 off) is based at Highfield Campus and involves working 22:00–06:00 with a 1-hour unpaid break, and a 15% shift enhancement.

You will provide advice, guidance and practical support to students facing wellbeing, mental health and personal challenges, helping them access appropriate support and navigate services.

Qualifications

• Experience of supporting people in a wellbeing, health, education, community, customer support or related setting.
• Excellent communication skills, sound judgement and a genuine commitment to delivering a high-quality student experience.

Job description

Student Wellbeing Advisor (Night Service) x2

Are you passionate about supporting students and making a positive difference to their university experience?

We are looking for two Student Wellbeing Advisors to join our Student Wellbeing Service. Working as part of a dedicated and professional team, you will provide advice, guidance and practical support to students experiencing a range of wellbeing, mental health and personal challenges. This is an exciting opportunity to contribute to our 24/7 service, supporting students outside of standard working hours and helping them access the right support at the right time. You will engage with students through a range of established processes, helping them understand their options, navigate University services and access appropriate support where needed. The role requires excellent communication skills, sound judgement and a genuine commitment to delivering a high-quality student experience. You will work closely with colleagues across Student Support and other University services to ensure students receive timely, coordinated and student-centred support. You will be confident making informed decisions, assessing risk and responding appropriately to a range of student situations. We are looking for candidates with experience of supporting people in a wellbeing, health, education, community, customer support or related setting. You will be empathetic, organised, able to manage competing priorities and confident building positive relationships with a diverse range of students.

Working Pattern

• 24.5 hours per week
• Fixed-term for 12 months
• Based at Highfield Campus
• 3 on, 3 off rotating shift pattern
• 22:00 to 06:00
• 1-hour unpaid meal break per shift
• This post will attract a 15% shift enhancement of base spine point.
• Includes working university closure days, weekends and public holidays as part of the 365 day service

This is a rewarding opportunity to join a well-established service that plays an important role in supporting student wellbeing, belonging and success. If you are looking for a role where you can make a real difference while working as part of a supportive and collaborative team, we would love to hear from you. As university we aim to create an environment where everyone can thrive and are proactive in fostering a culture of inclusion, respect and equality of opportunity. We believe that we can only truly meet our objectives if we are reflective of society and we are passionate about creating a working environment in which you are free to bring your whole self to work.

Check out the staff benefits and why you should join us at The University of Southampton.

Further Details

• Job Description and Person Specification

We are committed to equality, diversity and inclusion and welcome applicants who support our mission of inclusivity.

This role does not qualify for Skilled Worker Visa sponsorship. To explore alternative UK visa options, see gov.uk.