Student Welfare Officer

School of Health & Medical Sciences; London; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A leading university is seeking a Student Services Advisor to join their team. This role involves managing student welfare cases and providing essential support and guidance. The ideal candidate will possess strong organizational and communication skills, with a proactive approach to problem-solving. Flexible working options are available, and the university encourages applications from underrepresented groups.

Qualifications

• Experience in administration and providing advice.
• Excellent written and verbal communication skills.
• Ability to prioritize a busy workload.

Responsibilities

• Manage complex student welfare cases daily.
• Collaborate with professional and academic colleagues to offer support.
• Provide professional advice and guidance to students.

Skills

Organizational skills

Communication skills

Problem-solving

Attention to detail

Job description

We are looking to appoint an exceptional individual to join the Student Services team, providing professional advice and guidance to our students. The post holder will be responsible for managing complex student welfare cases daily and collaborating with professional and academic colleagues to offer optimal support.

Key Attributes of the Successful Applicant Include

• Experience in administration and providing advice
• Excellent organizational skills and attention to detail
• Ability to prioritize a busy workload
• Capacity to manage critical situations sensitively and efficiently
• Excellent written and verbal communication skills
• Personal initiative to solve problems and improve processes
• Enthusiasm and willingness to develop new skills

For further information and to apply, visit http://jobs.sgul.ac.uk.

We welcome applications from underrepresented groups, especially individuals with disabilities and those from ethnic minority backgrounds.

Flexible working options include part-time or reduced hours, remote work opportunities, compressed hours, and flexible start and finish times.

Please quote reference: 969-25-R

Closing date: 15 June 2025

Interview date: w/c 23 June 2025