Student Support Receptionist

Allscreens Nationwide Ltd; Wakefield; On-site; GBP 18,000 - 21,000; Full time

Job summary

Allscreens Nationwide Ltd is seeking a Student Information Desk Receptionist for a busy secondary school in Wakefield, West Yorkshire. This full-time temporary role starts in September and runs until the October half-term break.

The successful candidate will be the first point of contact for students throughout the day, handling enquiries, sign-in/out, uniform issues, lost property, and liaising with parents where needed. A DBS check is required or willingness to obtain one.

Qualifications

• Previous experience in a reception, administration, customer service or school-based role.
• Confident using computers and learning new systems quickly.
• Excellent communication and interpersonal skills.
• Comfortable making and receiving telephone calls to parents/carers.
• Friendly, approachable and professional manner.
• Able to remain calm in a busy student-facing environment.
• Strong organisational skills and attention to detail.
• Reliable, flexible and able to work independently when required.

Responsibilities

• Acting as the first point of contact for students requiring assistance.
• Managing student sign-in and sign-out procedures.
• Supporting students with uniform issues and facilitating uniform changes where required.
• Managing lost property queries, including receiving and returning items.
• Contacting parents/carers on behalf of students when necessary.
• Recording and updating student information accurately on school systems.
• Maintaining a calm, professional and welcoming environment for students.

Skills

Reception duties

Customer service

Communication skills

Organisational skills

Tools

MS Office

Job description

Student Information Desk ReceptionistWakefield, West Yorkshire

We are currently seeking a confident and approachable Student Information Desk Receptionist to join a busy secondary school in Wakefield. This is a full-time temporary position starting in September and continuing until the October half-term break.

As the first point of contact for students throughout the school day, you will play a key role in supporting pupils with a range of day-to-day enquiries and ensuring the smooth running of the Student Information Desk.

Key Responsibilities:

• Acting as the first point of contact for students requiring assistance.


• Managing student sign-in and sign-out procedures.


• Supporting students with uniform issues and facilitating uniform changes where required.


• Managing lost property queries, including receiving and returning items.


• Contacting parents/carers on behalf of students when necessary.


• Recording and updating student information accurately on school systems.


• Maintaining a calm, professional and welcoming environment for students.

The Ideal Candidate Will:

• Have previous experience in a reception, administration, customer service or school-based role.


• Be confident using computers and learning new systems quickly.


• Possess excellent communication and interpersonal skills.


• Be comfortable making and receiving telephone calls to parents/carers.


• Have a friendly, approachable and professional manner.


• Be able to remain calm when dealing with a busy student-facing environment.


• Have strong organisational skills and attention to detail.


• Be reliable, flexible and able to work independently when required.

What We Offer:

• A welcoming and supportive secondary school environment.


• Opportunity to gain valuable experience within education.

If you are an organised, personable individual who enjoys working with young people and can confidently manage a busy front-facing role, we would love to hear from you.

Please note: An enhanced DBS check registered on the Update Service (or willingness to obtain one) will be required for this role.