Student Support Coordinator

Leeds City College; Leeds; Hybrid; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Annual Leave 44 days

Pension Schemes

CPD Opportunities

Wellbeing Initiatives

Travel Discounts

Hybrid Working

Job summary

Leeds City College's Quarry Hill campus seeks a Student Support Coordinator to provide high-quality pastoral support to Visual Arts students, helping remove barriers to learning and promoting wellbeing. You will work with curriculum teams to improve attendance, retention and progression.

You will be safeguarding lead within the department, signposting to internal and external services, and building strong relationships with tutors and support services to ensure a coordinated approach.

Qualifications

• Level 2 Safeguarding qualification or willingness to achieve within one year of appointment.
• Substantial experience supporting students with additional needs or who may be vulnerable.
• English and Maths at Level 2.
• Experience working with young people in an educational or support setting.
• Up-to-date knowledge of safeguarding, wellbeing and student support practices.
• Excellent communication and interpersonal skills, with ability to build professional relationships.
• Ability to work with a range of stakeholders while maintaining confidentiality.
• Proactive, organised and student-centred approach to supporting learner outcomes.

Responsibilities

• Work with curriculum teams to support student success, attendance, retention and achievement by promoting wellbeing and removing barriers to learning.
• Provide high-quality pastoral support to learners, including those who are vulnerable or require extra support to engage with studies.
• Deliver timely short-term interventions to help students remain engaged and progress.
• Signpost students to internal and external services for appropriate support.
• Act as safeguarding contact within the department and record/report concerns.
• Build positive relationships with students, tutors, leaders and support services for a coordinated approach.
• Promote a safe, inclusive and supportive learning environment where students feel valued and able to succeed.
• Undertake safeguarding and wellbeing training as required.

Skills

Pastoral support

Safeguarding

Communication

Interpersonal skills

Team collaboration

Attendance & retention

Education

Level 2 Safeguarding

English Level 2

Maths Level 2

Job description

About The Role

Leeds City College is recruiting a Student Support Coordinator to join our Visual Arts team based at Quarry Hill Campus. You will be working as part of a dedicated team to deliver a highly effective pastoral support service to students, helping them to overcome barriers to learning, achieve their potential, and progress successfully through their studies.

The Visual Arts department, based at the Quarry Hill Campus, is a vibrant and creative area offering courses in Art and Design, Fashion and Textiles, Photography, and Graphic Design. The department delivers programmes from Level 1, Level 2 and Level 3 BTEC qualifications through to Access to Higher Education, providing learners with the skills, knowledge and experiences required for progression into higher education and careers within the creative industries.

Our students benefit from industry-standard studios, specialist workshops and creative learning environments that support the development of practical and professional skills. The department is committed to fostering creativity, inclusion and student success, ensuring that all learners are supported to achieve their individual goals.

What You Will Do

• Work collaboratively with curriculum teams to support student success, attendance, retention and achievement by promoting wellbeing and helping to remove barriers to learning.
• Provide high-quality pastoral support to learners across the department, particularly those who may be vulnerable or require additional support to engage successfully with their studies.
• Deliver timely and effective short-term interventions, supporting students to develop strategies that enable them to remain engaged and make positive progress.
• Signpost students to appropriate internal and external services, ensuring they receive the specialist support they need at the right time.
• Act as a key safeguarding contact within the department, recording and reporting safeguarding concerns using appropriate systems and ensuring policies and procedures are followed.
• Build positive and professional relationships with students, curriculum tutors, department leaders, support services and external agencies to ensure a coordinated approach to student support.
• Promote a safe, inclusive and supportive learning environment where students feel valued, respected and able to succeed.
• Undertake relevant training, including safeguarding, first aid and mental health awareness, in line with the requirements of the role.

About You

• Level 2 Safeguarding qualification or willingness to achieve within one year of appointment.
• Substantial relevant experience of supporting students who have additional support needs or who may be vulnerable.
• English and Maths at Level 2.
• Experience of working with young people in an educational or support setting.
• Up-to-date knowledge and understanding of safeguarding, wellbeing and student support practices.
• Excellent communication and interpersonal skills, with the ability to build effective professional relationships with learners, curriculum staff, college support teams and external agencies.
• Ability to work collaboratively with a range of stakeholders while maintaining professional boundaries and confidentiality.
• A proactive, organised and student-centred approach, with a commitment to supporting positive learner outcomes.

Benefits

The group offers a range of excellent benefits, including:

Annual Leave

• Curriculum and Management: 44 days plus bank holidays
• Curriculum support and business support: 39 days plus bank holidays

Pension Schemes With Generous Employer Contributions

• Teachers' Pension Scheme
• Local Government Pension Scheme
• People's Pension Scheme

CPD Opportunities

• Annual staff conference plus 2 additional staff development days.

Qualifications Including PGCE, Apprenticeships, Leadership And Management Courses.

Employee wellbeing initiatives

• Family Friendly Policies, discounted onsite spa (Printworks) and gym (Park Lane).

Travel and commuting

• Discounted travel available through Metro card, Northern Rail, First Bus, Arriva Bus and Cycle to work schemes.

Flexible and hybrid working opportunities

• Please speak to the recruiting manager regarding flexible opportunities as these differ between roles.

About Us

Leeds City College is one of the largest further education institutions in the country and is one of the biggest providers of apprenticeships regionally.

We provide a vibrant and diverse learning environment, delivering excellent and innovative education which is supportive, inspiring and life changing. Leeds City College's values put students first and are at the heart of everything the college does.

We are committed to lifelong learning and investing in our staff. You'll have access to a broad variety of training and professional development designed to help you continually develop and grow. We offer a wide range of job vacancies, and our large size means there are always exciting opportunities to progress.

Join us on the journey to being the best that we can collectively be for our students, apprentices, staff and our stakeholders.

SAFEGUARDING

At Luminate Education Group we are committed to the safeguarding and welfare of all our students. We expect all our staff and volunteers to share this commitment. All successful applicants will be required to complete mandatory pre-employment checks which include an enhanced DBS check, online checks and must have two satisfactory references. Please be aware that it is a criminal offence to apply for this post if you are barred from engaging in regulated activity in connection to children.

EQUALITY, DIVERSITY AND INCLUSION

Our commitment to Equality, Diversity and Inclusion (EDI) in recruitment is key to our Group’s values. We are dedicated to fostering a workplace that embraces equality, diversity and inclusion in all its forms, where every candidate is treated with fairness, respect, and equity.

Our recruitment processes are designed to ensure equal opportunities, remove bias, and promote a diverse talent pool. To find out more about what our commitment to EDI means to us please Click here to learn more about our EDI objectives.