Student Success Coach & Pathways Mentor

Cambridge Education Group; Newcastle upon Tyne; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Perkbox (discounts)

Employee Assistance Program (EAP)

Private Medical

Life Assurance

Cycle to work scheme

Car Leasing

Childcare discounts

Staff discounts on CEG Digital

Enhanced annual leave entitlement

Job summary

The Bridge at Northumbria University, operated as a partnership between Cambridge Education Group and Northumbria University, seeks a Learning Mentor to provide coaching and tailored support to diverse students. The role focuses on personalised study planning, boosting progression to higher education, and promoting wellbeing within a dynamic university-access environment.

As a Learning Mentor you will collaborate with academic staff, monitor attendance and progress, and deliver both one-to-one

Qualifications

• Educated to degree or equivalent qualification level (essential)
• Excellent interpersonal and communication skills, with the ability to build trust and rapport with students from diverse backgrounds (essential).
• Strong coaching and mentoring skills, with the ability to motivate, challenge and support students to achieve their goals (essential).
• Ability to interpret student engagement and performance data and use insights to inform effective interventions (essential).
• Strong organisational skills, with the ability to manage competing priorities, maintain accurate records and meet deadlines (essential).
• Confident IT skills, including Microsoft Office applications and digital learning platforms (essential).

Responsibilities

• Act as a trusted adviser to students, supporting them to develop and follow personalised learning plans and achieve their academic and personal goals.
• Deliver high-quality one-to-one and group mentoring that promotes confidence, resilience, independent learning and academic success.
• Monitor student engagement, attendance and academic performance, using data to identify trends, inform interventions and support progression.
• Design and implement targeted support plans for students at risk of disengagement or underperformance.
• Support students in developing effective study skills, time management and learning strategies, preparing them for successful progression into higher education.

Skills

Interpersonal communication

Mentoring and coaching

Student engagement monitoring

Time management

Data-informed interventions

IT literacy

Education

Bachelor’s degree or equivalent

Tools

MS Office

Digital learning platforms

Job description

The Bridge at Northumbria University, operated as a partnership between Cambridge Education Group and Northumbria University, seeks a Learning Mentor to provide coaching and tailored support to diverse students. The role focuses on personalised study planning, boosting progression to higher education, and promoting wellbeing within a dynamic university-access environment.

As a Learning Mentor you will collaborate with academic staff, monitor attendance and progress, and deliver both one-to-one