Student Services Officer

Número Infinito, Lda.; Twickenham; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established educational institution is seeking a proactive Student Services Officer to enhance the wellbeing and success of students. This dynamic role requires exceptional organisational skills and the ability to thrive in a fast-paced environment. The ideal candidate will work independently yet collaboratively with a small team, ensuring students receive the support they need. With a commitment to diversity and inclusion, this school offers a rewarding opportunity to make a significant impact on the lives of young individuals. If you are calm under pressure and passionate about education, we invite you to apply.

Qualifications

• Experience in a school environment preferred.
• Ability to manage fast-paced workloads effectively.

Responsibilities

• Provide a calm and supportive environment for students.
• Manage data and provide accurate reporting using spreadsheets and MIS.

Skills

Organisational Skills

Communication Skills

Data Management

Proactivity

Calm Under Pressure

Education

Experience in a School Setting

Tools

School MIS Systems

Spreadsheets

Job description

37.5 hours per week, 8am to 4pm, Monday to Friday

39 weeks per year (Term time)

Required May 2025 or as soon as possible

Orleans Park is a successful and oversubscribed 11-18 mixed comprehensive school serving its local community in Twickenham, with over 1,350 students. Our dedicated staff work hard to ensure students are successful and leave as responsible citizens and confident individuals.

We are seeking a highly organised and proactive Student Services Officer to join our thriving school. This is a busy, student-facing role within our dynamic secondary and sixth form school. The successful candidate will work independently within a small, dedicated team to provide a calm and supportive environment for our students.

The Ideal Candidate Will

1. Be highly organised and able to manage a fast-paced workload effectively.
2. Remain calm under pressure, ensuring students feel supported even in busy and challenging situations.
3. Have previous experience working in a school setting (preferred), understanding the demands and environment of an educational establishment.
4. Be comfortable using spreadsheets and school MIS systems to manage data and provide accurate reporting.
5. Be extremely proactive, taking initiative and anticipating the needs of students and staff alike.
6. Be self-sufficient and happy to work independently, with limited supervision, while contributing to the small team when required.
7. Have a willingness to complete first aid training, including attending a 3-day intensive first aid course and any other relevant medical training.

This is a rewarding and fast-paced role, offering a real opportunity to make a positive impact on the wellbeing and success of our students. If you are an organised, calm, and proactive individual with experience in a school environment, we would love to hear from you.

Applications are shortlisted as they are received, so early application is encouraged. We reserve the right to commence the interview process and close the vacancy prior to the stated deadline.

Closing date for applications: 10am on Friday 9 May 2025

Orleans Park is committed to embedding diversity, equity, and inclusion in all aspects of our work. We aim to recruit, retain, and promote a diverse staff that reflects our local communities, providing a broad range of ideas and ensuring an outstanding educational environment for our students and staff.

In line with the statutory guidance 'Keeping Children Safe in Education (2024)', the school will conduct online searches after shortlisting candidates who accept an interview invitation. The appointment is subject to satisfactory pre-employment checks, including references, medical clearance, and an enhanced DBS disclosure. Orleans Park is dedicated to safeguarding and promoting the welfare of children and expects all staff and volunteers to share this commitment. We are an equal opportunities employer.