Student Services Coordinator (Summer)

EF Education First; Brighton; On-site; GBP 22,000 - 35,000; Full time

Job summary

An established industry player invites you to be a part of a vibrant team as a Student Services Coordinator. This exciting role offers the chance to make a significant impact on students' experiences while developing your customer service and communication skills. You'll be the first point of contact for students, ensuring their needs are met and creating a welcoming environment. With the opportunity to work in a multicultural setting and enhance your career prospects, this position is perfect for those passionate about education and youth engagement. Join us for a rewarding summer experience where every day brings new challenges and opportunities!

Benefits

Accommodation Provided

Full Board Provided

International Work Environment

Career Enhancement Opportunities

Qualifications

• Must have experience in customer service, ideally with young people.
• English fluency and excellent communication skills are required.

Responsibilities

• Welcome students and create a lively atmosphere.
• Handle student queries and manage activities and events.
• Work closely with all departments to enhance service quality.

Skills

Customer Service

Communication Skills

Team Leadership

Attention to Detail

Problem-Solving

Ability to Work Under Pressure

Education

Experience in Customer Service

Fluency in English

Job description

• EF International Language Campuses-Summer Camps

Student Services Coordinator (Summer 2025)

Brighton

Full Time/Fixed Term

Are you looking to gain valuable work experience within international business? Would you enjoy providing top-notch customer service to young people from around the world? If so, EF Education First invites you to join us in our mission of opening the world through education as a Student Services Coordinator. This is your opportunity to make a positive impact while building your professional expertise!

EF Education First’s mission is opening the world through education.

A career with EF combines the support and opportunity of a large international organization, with the spirit and energy of a small business. We look for thinkers and doers – creative, collaborative, and motivated people who are excited by education, communication, and travel.

When you join EF, you join a multicultural and diverse community working across more than 600 schools and offices in 50 countries. In the UK and Ireland, our core presence is felt at our international language campuses and summer schools, where we welcome students from around the world to participate in language learning and cultural exchange.

Your Role & Responsibilities

EF is searching for empathetic, energetic and organised individuals to join our team as a Student Services Coordinator at our summer school in Brighton. As a Student Services Coordinator, you will be the face of the EF school for both our students and our staff. You will be responsible for welcoming our students with a smile, being approachable for their daily needs, and creating a lively and exciting atmosphere for them to enjoy.

The student services have a link to all departments and as it is the core of the production of the EF school, no day will be the same. This means you will be involved in preparing and running arrivals, relaying activity information, and delivering briefings to new staff. You will also be involved in the running of activities and events, as well as dealing with student discipline and welfare issues should they arise.

The role can be very rewarding as it involves working alongside all the departments as well as closely with the students. You will develop knowledge from each department and is, therefore, a great stepping-stone for future roles within the company. Dealing with student and staff queries daily, you will enhance your customer service skills, communication skills, and your ability to problem-solve and react quickly to demanding tasks.

This is a live-in position where accommodation and full board are provided at no extra cost. Roles run from June/July – August 2025.

Requirements

• Must be a team player that can lead from the front, be outgoing, and have great attention to detail.
• Previous experience in a customer service environment, ideally working with young people.
• Passionate about customer service and providing quality.
• Ability to work under pressure and in a high-paced environment.
• English fluency and excellent communication skills.
• All offers are subject to a clear enhanced DBS check and two references.
• Legally able to work in the UK at commencement of employment.
• Possess a ‘going above and beyond, never settling for the status quo' mentality.

Why you will love working with EF

• Work in a truly international environment.
• Ambition is nurtured and fast-tracked career enhancement opportunities are provided.
• Staff are encouraged to innovate, take ownership of their ideas and bring them to fruition.

EF is committed to safeguarding and promoting the welfare of children and adults and expects all staff and volunteers to share this commitment. References will be followed up and will ask specifically whether there is any reason that the applicant should not be engaged in situations where they have responsibility for, or substantial access to, persons under 18.

EF is proud to be an equal opportunity employer and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, identity, parental status, experience, and everything else that makes you unique.

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