Student Services Advisor

Buckinghamshire College Group; Aylesbury; On-site; GBP 13,000 - 16,000; Part time

Benefits offered by this job

LGPS Pension Scheme

Free Parking

Discounted Childcare in the Aylesbury

Discounted treatments in the Aylesbury

Cycle to Work Scheme

Arriva Bus Discounts

CPD

Job summary

Buckinghamshire College Group is seeking a part-time Student Services Advisor to support students at the Amersham and Aylesbury campuses. The role focuses on welfare, wellbeing and financial guidance, liaising with internal teams and external agencies to help learners succeed throughout their college journey.

You will promote a broad range of support services, manage College support schemes and contribute to student enrichment activities, working closely with the Director of Student Services.

Qualifications

• We are seeking a highly organised individual who can support young people to succeed.
• Provide advice, guidance and practical support to students, including welfare and wellbeing.

Responsibilities

• Provide and promote a wide range of student welfare, wellbeing and support services.
• Act as advocate, coach and mentor to students.
• Serve as a key contact for students, parents and external agencies regarding student finance, wellbeing and welfare matters.
• Build and maintain community partnerships with schools, health services and under-represented groups.
• Plan and monitor student enrichment activities and student voice initiatives.
• Administer and promote College support schemes, including processing applications and recording payments.
• Maintain records on college systems and administer equipment loans.
• Deliver initiatives that promote student wellbeing and refer students to appropriate internal or external services.
• Assist with student enrolment and induction activities.
• Attend meetings and contribute to curriculum discussions.

Job description

location_on Location Amersham and Aylesbury

credit_card Salary The salary is £14,205.27 per annum. (FTE £26,279.75 spot salary on the College Pay Scales (prorata for fractional posts).

Job profile for Student Services Advisor

Student Services Advisor

location_on Amersham and Aylesbury 02/12/2026 Student Services Advisor

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.

Job details

Salary The salary is £14,205.27 per annum. (FTE £26,279.75 spot salary on the College Pay Scales (prorata for fractional posts).

Contractual hours 20 Basis Part time Region South Package LGPS Pension Scheme, Free Parking, Discounted Childcare in the Aylesbury Day Nursery, Discounted treatments in the Aylesbury Salon HAB, Cycle to Work Scheme, Arriva Bus Discounts, Continuous Professional Development (CPD) Job category/type Non Academic / Support

Date posted 04/11/2026 Job reference REQ2332

Attachments T&C -Student Service Advisor.pdf JD-STU~1.PDF Buckinghamshire College Group Recruitment Pack.pdf

Job description

Are you highly organised and passionate about supporting young people to be successful? If so, we have an exciting opportunity for you! Join Buckinghamshire College Group as a part‑time Student Services Advisor at our vibrant Aylesbury / Amersham Campus.

This role plays a vital part in supporting students’ financial, health, wellbeing and welfare needs, helping them to succeed throughout their college journey.

You will provide advice, guidance and practical support to students, administer financial support schemes, liaise with internal teams and external agencies, and contribute to initiatives that promote student wellbeing and enrichment across the College.

Location:Aylesbury/Amersham
Contract:Part-time (20 hours per week / 52 weeks)

As a Student Services Advisor, you will:

• Provide and promote a wide range of student welfare, wellbeing and support services, including pastoral support, sexual health advice, housing guidance and benefits advice.
• Act as an advocate, coach and mentor to students as required.
• Serve as a key point of contact for students, parents, carers and external agencies regarding student finance, wellbeing and welfare matters.
• Build and maintain strong community partnerships, including with schools, health services and under-represented groups, to support students and promote the work of the College.
• Work closely with the Director of Student Services to plan, implement and monitor student enrichment activities and student voice initiatives.
• Administer, co‑ordinate and promote the College Support Scheme, including:
  • Processing applications
  • Approving and recording payments
  • Liaising with childcare providers
  • Ensuring compliance with college policy and funding requirements
• Maintain accurate records on college systems in line with policy, procedures and funding body requirements.
• Administer equipment loans to students.
• Design and deliver initiatives and projects that promote student wellbeing at all stages of the student journey.
• Provide holistic support and refer students to appropriate internal teams and external agencies.
• Support the College in maintaining MATRIX accreditation standards.
• Assist with student enrolment and induction activities.
• Attend and contribute to team meetings and curriculum meetings on a regular basis.

If you're ready to make a meaningful difference and help students thrive, and become a vital part of our team!

Why join Buckinghamshire College Group?

We will encourage you to develop new skills and expand your opportunities within the College. We are also flexible and accommodating, allowing you to be as productive as possible.

Employee benefits include:

• Pension scheme – LGPS (Local Government Pension Scheme)
• Generous annual leave entitlement plus Bank Holidays & additional leave purchase scheme
• Access to free training & continuous professional development
• A bespoke package of intensive induction and probation support
• Flexible working policy and a commitment to employee wellbeing
• Discounts in the Aylesbury Day Nursery & Aylesbury Hair & Beauty (HAB) Salon)
• 24/7 access to our Employee Assistance Programme (EAP)
• Cycle to work and local business employee corporate discount schemes

Buckinghamshire College Group is a Further Education college with three campuses located in Aylesbury, Amersham and Wycombe. We are proud to be a skills‑based college supporting over 5000 learners each year to achieve their study and career goals and play a pivotal role in the Buckinghamshire community working with a wide range of employers for example, Pinewood Studios, NHS Trusts and Flannery Plant Hire to name but a few.

You will have an unwavering passion for learning and for supporting learners and staff to achieve more than they ever thought possible – we call this the Bucks College Factor!

If you have the Bucks College Factor, this sounds like a role for you and Buckinghamshire College Group sounds like a place you’d like to be part of, then we’d love to hear from you.

Commitment to Safeguarding

BCG is committed to equal opportunities for all, safeguarding and promoting the welfare of students and staff alike; all posts are subject to enhanced DBS checks.

For more information about the role, please refer to the Job Description and Terms and Conditions located in the job details above.

Only completed applications will be considered for this role.

For more information on the role please contact HR directly.

The closing date for applications is 02/12/2026. Interviews are scheduled to take place on 07/12/2026; however, please note that these dates may be subject to change.

We reserve the right to close this vacancy early, if we receive sufficient applications or source a suitable candidate. Therefore, if you are interested, please submit your application as early as possible.

Student Services Advisor