Student Residence Operations Lead

Yugo USA LLC.; Birmingham; Hybrid; GBP 30,000 - 37,000; Full time

Job summary

Yugo USA LLC. in Birmingham is seeking an Assistant Residence Manager to support the Residence Manager at Crown Place.

The role focuses on delivering excellent student experiences, maintaining safe, well‑run spaces, and driving occupancy through proactive service and efficient operations. The successful candidate will lead junior staff, oversee health and safety inspections, manage student accounts and arrears, and coordinate with universities to strengthen referral networks.

Qualifications

• Dynamic and proactive approach to student housing
• Strong resource management and organizational skills
• Excellent interpersonal and negotiation abilities
• Excellent administrative and data handling capabilities

Responsibilities

• Assist in managing spaces and operational calendar for student lifecycle
• Lead and mentor junior team members and ensure safety inspections are conducted
• Oversee administration: bookings, check-in/out, arrears, and payments
• Support sales targets and occupancy by building relationships with universities and stakeholders

Skills

Dynamic

Proactive

Resource management

Interpersonal skills

Administrative skills

Job description

Yugo USA LLC. in Birmingham is seeking an Assistant Residence Manager to support the Residence Manager at Crown Place.

The role focuses on delivering excellent student experiences, maintaining safe, well‑run spaces, and driving occupancy through proactive service and efficient operations. The successful candidate will lead junior staff, oversee health and safety inspections, manage student accounts and arrears, and coordinate with universities to strengthen referral networks.