Student Recruitment and Admissions Officer

Eteach; Leeds; On-site; GBP 25,000 - 30,000; Full time

Job summary

Une institution éducative dynamique recherchons un Agent de Recrutement et d'Admissions pour assurer une expérience étudiante optimale. Vous serez le premier contact pour les futurs étudiants, gérant les candidatures et assurant un excellent service dans un environnement axé sur les étudiants. Vous devrez avoir une compréhension professionnelle du processus d'admission et des qualifications pertinentes pour exceller dans ce rôle, tout en étant prêt à représenter l'établissement lors d'événements externes.

Qualifications

• Expérience dans un rôle d'admission.
• Capacité à maintenir des relations solides avec les parties prenantes.
• Expérience dans un environnement axé sur le client en haute volume.

Responsibilities

• Être le premier point de contact pour les étudiants potentiels.
• Gérer toutes les candidatures efficacement et dans les délais.
• Participer à des événements externes pour promouvoir les opportunités.

Skills

Customer service

Communication

Relationship building

Confidentiality

Excellent customer service skills

Education

I.A.G Qualification at level 2 or above

Literacy and numeracy qualification at Level 2 or above

Tools

Student database systems

C.R.M systems

Job description

We are looking for a Student Recruitment and Admissions Officer to provide an excellent potential student experience in terms of an efficient and streamlined process for all stages of recruitment, with a strong focus on the conversion of inquiries to enrolment.

We are a friendly, enthusiastic team with a passion for working with a diverse group of people to deliver an outstanding student experience to our students, visitors and stakeholders. We take pride in guiding our students on their journey to achieve their aspirations.

Please note interviews for this role will take place on Monday 21st July.

What You Will Do

• Be the first point of contact for potential students, including Application and course inquiries.
• Offer Matrix standard of advice and guidance to potential students.
• Attend external events across the region – including evenings and weekends.
• Support the interview events providing an excellent experience for potential students, parents, and external stakeholders.
• Deal with all Applications with efficiently and in a timely manner to meet our Service Level Agreements.
• Process applications ensure all offers have been made to potential students.

About You

• Relevant I.A.G Qualification at level 2 or above.
• Relevant Customer service qualification or training, Literacy and numeracy qualification at Level 2 or above.
• A professional understanding of admissions including experience of working effectively in an admission role.
• Ability to build and maintain strong internal and external working relationships and work in a confidential manner.
• Experience of working in a busy high-volume customer focused environment.
• Good knowledge of student database systems or C.R.M systems.
• Good knowledge of systems processes and regulations relevant to admissions.
• Excellent customer service skills.