Student Recruitment Advisor

Novatech Ltd; West Dean; On-site; GBP 33,000 - 36,000; Full time

Benefits offered by this job

Generous contributory pension scheme

Employee Assistance Programme

Cycle to Work scheme

Free entry to West Dean Gardens

Discounts in our retail outlets

Free and discounted West Dean short-c…

Job summary

Novatech Ltd in West Dean is seeking a Customer-focused Student Recruitment Advisor to guide prospective students through the application journey, offering guidance in person, by phone and by email.

You will support Open Days, recruitment fairs and webinars, build relationships to drive applications and help with international recruitment initiatives while representing the institution at external events.

Qualifications

• Experience in recruitment, admissions, customer service, sales or another student-facing role.
• Excellent communication and interpersonal skills.
• The ability to influence and guide people through important decisions.
• Strong organisational skills and attention to detail.
• Confidence using Microsoft Office or database systems.
• A genuine passion for providing an outstanding applicant experience.

Responsibilities

• Provide tailored advice to prospective students via phone, email and in person.
• Build strong relationships that encourage applications and enrolments.
• Support the planning and delivery of Open Days, recruitment fairs, webinars and other conversion events.
• Represent West Dean at external recruitment events and exhibitions.
• Monitor enquiry and recruitment data to identify trends and improve the applicant experience.
• Contribute to international recruitment initiatives and market development.

Skills

Recruitment experience

Communication skills

Influence decisions

Organisational skills

MS Office

Customer service

Applicant experience

Tools

Database systems

Job description

Student Recruitment Advisor

Location: West Dean London, Bloomsbury (with occasional travel to our Sussex campus)
Salary: £33,000-£36,000 per annum, depending on experience
Contract: Permanent
Hours: 35 hours per week, Monday to Friday, with occasional weekend working

Join a creative and inspiring learning community

West Dean is one of the UK's leading specialist institutions for arts, design, craft and conservation. With campuses in the heart of Bloomsbury, London, and the beautiful South Downs National Park in Sussex, we provide an exceptional environment for students to develop their creative potential.

We're looking for an enthusiastic and customer-focused Student Recruitment Advisor to help prospective students discover everything West Dean has to offer.

About the role

This is an exciting opportunity to play a key role in recruiting students across our Higher Education programmes. As the first point of contact for many prospective students, you'll provide expert advice and guidance throughout the applicant journey, helping individuals make informed decisions about their future studies.

Working closely with the Student Recruitment Manager and colleagues across the College, you'll:

• Provide tailored advice to prospective students via phone, email and in person.


• Build strong relationships that encourage applications and enrolments.


• Support the planning and delivery of Open Days, recruitment fairs, webinars and other conversion events.


• Represent West Dean at external recruitment events and exhibitions.


• Monitor enquiry and recruitment data to identify trends and improve the applicant experience.


• Contribute to international recruitment initiatives and market development.

About you

You'll be an excellent communicator who enjoys building relationships and delivering exceptional customer service. You'll be organised, proactive and confident working with people from a wide range of backgrounds.

We're particularly interested in candidates who have:

• Experience in recruitment, admissions, customer service, sales or another student-facing role.


• Excellent communication and interpersonal skills.


• The ability to influence and guide people through important decisions.


• Strong organisational skills and attention to detail.


• Confidence using Microsoft Office or database systems.


• A genuine passion for providing an outstanding applicant experience.

What we offer

In addition to a rewarding role within a unique educational environment, you'll benefit from:

• Generous contributory pension scheme.


• Employee Assistance Programme.


• Cycle to Work scheme.


• Free entry to West Dean Gardens.


• Discounts in our retail outlets.


• Free and discounted West Dean short courses.

Please note that applicants must have the right to work in the UK before employment commences. Visa sponsorship is not available for this role.