Student Records Administrator

Centre for International Development and Training (CIDT); Wolverhampton; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Competitive salaries

Pension scheme

Long service reward

Free will writing

IT & mobile discounts

Wellbeing support

Gym discounts

Eyecare

Flu vouchers

Health plan

Chaplaincy facilities

Annual leave

Flexible working

Free on-site parking

Cycle scheme

EV salary sacrifice

Employee discounts

Travel discounts

Training & development

Staff networks

Library access

Staff scholarship

Job summary

University of Wolverhampton is seeking a Student Records Administrator to join the Student Records team. You will maintain student data and support administration from enrolment through to completion and award, ensuring accuracy and compliance.

The role requires a proactive, professional approach, excellent communication, and strong IT literacy. You will work across departments, meet deadlines, and contribute to audit readiness across complex regulatory frameworks.

Qualifications

• Proactive and professional approach to work.
• Excellent literacy and numeracy.
• Ability to work independently and as part of a team.
• Proficient in IT and using information systems.

Responsibilities

• Maintain student data accurately on the student records system.
• Support the administration of the student lifecycle from enrolment to award.
• Collaborate with colleagues across teams to improve processes.

Skills

Interpersonal skills

IT literacy

Numeracy

Organisational skills

Teamwork

Job description

Student Records Administrator

The Registry Services Directorate fulfils an essential role in supporting the University’s delivery of high-quality learning opportunities to its students by managing a range of central services for students and staff. The Registry Services Directorate comprises 12 teams – Research Degree Student Services, Exams & Graduate Services, Timetabling, Systems, Student Visa Compliance and Advice, Student Records, Course Records, Partnership Records, Fees & Funding, Statutory Reporting, ASK and Apprenticeship Operations.

We are seeking to employ a Student Records Administrator to join our Student Records team. You will play a key role in the maintenance of student data and supporting the effective administration of the student lifecycle, from enrolment through to completion and award.

You should have a proactive and professional approach, excellent interpersonal skills, effective organisational capabilities, and an ability to work independently and as part of a team. Proficient in the use of information technology, and with an excellent standard of literacy and numeracy, you will also demonstrate the ability to work under pressure to meet deadlines with a high degree of accuracy.

You will have excellent communication skills using a variety of appropriate media and experience of dealing with clients from a range of cultural backgrounds, an understanding and respect for cultural diversity and experience of working within regulatory frameworks and procedures to meet internal and external audit requirements.

For further information or an informal discussion please contact Kirandeep Dhaliwal, Student Records Manager on [e-mail]

University of Wolverhampton Recruitment Statement

Freedom of Speech and Academic Freedom

The University of Wolverhampton recognises and protects the rights to freedom of speech and academic freedom, within the law.

We are committed to ensuring that lawful expression of ideas, beliefs and opinions — including those that may be controversial or unpopular — does not result in disadvantage in recruitment, employment or progression.

An offer of employment at the University of Wolverhampton will never be denied based on an individual’s lawful expression of their beliefs, ideas or opinions.

Equality, Diversity and Inclusion

The University of Wolverhampton is an equal opportunities employer and welcomes applications from all sections of the community.

We Are Committed To

• preventing unlawful discrimination and harassment.
• promoting equality of opportunity.
• fostering an inclusive environment where colleagues are treated with dignity and respect.

We strive to create a workplace in which colleagues have the confidence and freedom to be themselves, while working professionally and in accordance with equality legislation and University policies.

Guidance on AI-Assisted Applications

We recognise that applicants may use AI tools to support the preparation of their applications. However, submissions must reflect your own experience, achievements and motivations.

Flexible Working

We recognise the value of flexible working arrangements and are open to discussion wherever possible.

Your Benefits

• Competitive salaries
• Standard Life Pension scheme – with employer contribution of up to 12% to the University’s defined contribution scheme.
• Long Service Recognition – £200 gift voucher, certificate, and afternoon tea with Vice Chancellor for 25 & 40 years of service.
• Free Will Writing Service – Complimentary will drafting for employees and their partners.
• IT & Mobile Discounts – EE Perk (20% off for family & friends) & software discounts.
• Supporting Your Health & Wellbeing
• Wellbeing and Mental Health Support – 24/7 access to EAP service, free counselling sessions, wellbeing support resources and Occupational Health Service.
• Gym memberships discounts – at our Walsall Campus and discounts at WV Active sites in Wolverhampton.
• Eyecare Support – Free eVoucher for eye tests and glasses contribution.
• Flu Vouchers – Free flu vaccinations for staff.
• Paycare Health Benefit Plan – Covers optical, dental, physiotherapy, and personal accident insurance.
• Chaplaincy & Prayer Rooms – Access to multi‑faith chaplaincy services.
• Valuing You
• Generous Annual Leave (see table below)
• Flexible & Agile Working – Flexible and Hybrid working arrangements.
• Free On‑site Parking – available across campuses.
• Cycle Benefits Scheme – Save up to 42% on a bike & accessories via salary sacrifice.
• Tusker Electric Vehicle Scheme – Electric cars via salary sacrifice.
• Employee Discounts – Savings on groceries, fashion, and entertainment.
• Travel Discounts – Up to 10% off holidays through Sodexo Circles.
• Training and Development
• Staff Network and Inclusion – Access to support networks and events with our LGBTQ+, Global Majority, Disability, and Women's networks.
• Library Access – Staff have access to books and resources at our onsite libraries.
• Staff Scholarship Scheme – Funding for part‑time higher education, up to PhD level.
• Leadership and Management Development – Access to training opportunities to support you with advancing in your career.