Student Reception / Medical Assistant

CASTLE VIEW SCHOOL; Castle Point; On-site; GBP 18,000 - 24,000; Full time

Job summary

Castle View School in Castle Point invites applications for a Student Reception / Medical Assistant. You will welcome students, manage sign-in/out, handle enquiries, and support day-to-day welfare and wellbeing in a busy school environment.

Key duties include administering basic first aid, maintaining medical records, coordinating healthcare provisions, liaising with parents and healthcare professionals, and supporting safeguarding and pastoral teams to help every student thrive.

Qualifications

• Good literacy and numeracy skills supported by relevant qualifications.
• Confidence in dealing with a wide range of people.
• Understanding of child protection policies and procedures

Responsibilities

• Act as the first point of contact at Student Reception with a professional, welcoming approach.
• Administer basic first aid and maintain medical/accident records.
• Support management of student healthcare plans and coordinate medical provision.
• Liaise with parents, healthcare professionals and school staff to meet student medical needs.

Skills

Literacy

Numeracy

People skills

Child protection awareness

Education

NVQ Level 3 or equivalent

Job description

Do you want to make a real difference to the life chances of students and the communities we serve? Do you have the potential to achieve the best possible outcome and highest level of wellbeing for all students?

If so, we are looking for a Student Reception / Medical Assistant to join our forward-thinking team. Experience is preferred, but training can be offered for the right candidate.

This is an excellent opportunity for a highly organised and caring individual to play a key role in supporting the welfare, wellbeing and day-to-day experience of students.

Acting as the first point of contact within the Student Reception area, the successful candidate will provide a professional and welcoming service to students; managing student sign-in and sign-out procedures, handling enquiries and supporting the smooth running of the school day.

Alongside reception and administrative responsibilities, the role includes

• Administering basic first aid
• Maintaining accurate medical and accident records
• Supporting the management of student healthcare plans
• Coordinating medical provision across the school.

The postholder will liaise with parents, healthcare professionals and school staff regarding student medical needs, support immunisation programmes, oversee medication administration procedures and ensure first aid resources are maintained and readily available.

Working closely with pastoral, attendance and safeguarding teams, the successful candidate will contribute to creating a safe, supportive and inclusive environment where students are able to thrive both academically and personally.

Shortlisted applicants may be screened prior to interview by checking social media sites. The purpose of such screening will be to ascertain whether a candidate demonstrates appropriate conduct, behaviour, and suitability for employment in a school environment.

• Good literacy and numeracy skills supported by relevant qualifications.
• Confidence in dealing with a wide range of people.
• Understanding of child protection policies and procedures
• NVQ level 3 or equivalent qualification or experience.

At Castle View School, we are proud to be a values-driven community where students are always at the heart of everything we do. Our guiding principles - Pursue Excellence and Be the Best We Can Be - shape not only the student experience, but also the way we support, value, and empower our staff.

We believe that education transforms lives. As such, we take our role as educators and mentors seriously, creating an environment where every student is encouraged to aim high and supported to thrive. Our approach is inclusive, nurturing and aspirational - and this extends to our staff, too.

At Castle View, colleagues work collaboratively with parents and the wider community to bring out the best in our young people. Every member of staff, whether in a teaching or support role, contributes to a shared mission: to inspire, challenge and guide students so they leave us as well-rounded, confident individuals ready to contribute positively to society.

We are committed to providing a harmonious and happy school environment where every student is known as an individual - and where staff are equally recognised, respected, and supported. Whether you are just starting out in education or looking for your next professional challenge, Castle View offers a warm, inclusive and ambitious setting in which your career can flourish.

All appointments are subject to safer recruitment requirements to ensure the safeguarding of children and young people. All positions will involve appropriate checks and clearances.