Student Programmes Lead — HE Admin & QA

Lancaster University; Bailrigg; On-site; GBP 33,000 - 38,000; Full time

Benefits offered by this job

Generous holiday leave

Pension scheme

Flexible benefits

Job summary

Lancaster University is seeking a full-time Student Programmes Officer on a fixed-term basis until July 2027. Based in Bailrigg, you will lead a team of student-facing staff, coordinating with academic colleagues to support delivery of student programmes and the student experience across undergraduate and postgraduate studies.

You will work within the Faculty of Science & Technology and the joint Education Service, reporting to the Student Programmes Manager, with flexibility to contribute

Qualifications

• Experience managing a team or supervising colleagues.
• Self-motivated team player with a commitment to professional development.
• Experience delivering high-quality administrative services in a Higher Education or similar environment.
• Ability to lead quality assurance, quality enhancement, timetabling and assessment processes.
• Competent IT skills and ability to work with new systems in a evolving digital environment.
• Flexible and adaptable to changing priorities and organisational needs.

Responsibilities

• Lead and manage a team of student-facing professional services staff.
• Work closely with academic colleagues and across faculties to support delivery of student programmes and modules and student experience for undergraduates, taught postgrads and research postgrads.
• Report to the Student Programmes Manager and be prepared to work across other academic departments as required.
• Contribute to continuous improvement of administrative processes and quality assurance across education services.

Skills

People management

Team collaboration

Administrative excellence

IT literacy

Adaptability

Job description

Lancaster University is seeking a full-time Student Programmes Officer on a fixed-term basis until July 2027. Based in Bailrigg, you will lead a team of student-facing staff, coordinating with academic colleagues to support delivery of student programmes and the student experience across undergraduate and postgraduate studies.

You will work within the Faculty of Science & Technology and the joint Education Service, reporting to the Student Programmes Manager, with flexibility to contribute