Student Programmes Officer

Lancaster University; Bailrigg; On-site; GBP 33,000 - 38,000; Full time

Benefits offered by this job

Generous holiday leave

Pension scheme

Flexible benefits

Job summary

Lancaster University is seeking a full-time Student Programmes Officer on a fixed-term basis until July 2027. Based in Bailrigg, you will lead a team of student-facing staff, coordinating with academic colleagues to support delivery of student programmes and the student experience across undergraduate and postgraduate studies.

You will work within the Faculty of Science & Technology and the joint Education Service, reporting to the Student Programmes Manager, with flexibility to contribute

Qualifications

• Experience managing a team or supervising colleagues.
• Self-motivated team player with a commitment to professional development.
• Experience delivering high-quality administrative services in a Higher Education or similar environment.
• Ability to lead quality assurance, quality enhancement, timetabling and assessment processes.
• Competent IT skills and ability to work with new systems in a evolving digital environment.
• Flexible and adaptable to changing priorities and organisational needs.

Responsibilities

• Lead and manage a team of student-facing professional services staff.
• Work closely with academic colleagues and across faculties to support delivery of student programmes and modules and student experience for undergraduates, taught postgrads and research postgrads.
• Report to the Student Programmes Manager and be prepared to work across other academic departments as required.
• Contribute to continuous improvement of administrative processes and quality assurance across education services.

Skills

People management

Team collaboration

Administrative excellence

IT literacy

Adaptability

Job description

Faculty of Science & Technology
Location: Bailrigg, Lancaster, UK
Salary: £33,002 to £37,694Full time, Fixed Term
Closing Date: Sunday 27 September 2026
Interview Date: Monday 12 October 2026
Reference: 0972-26

We are seeking to recruit a full-time Student Programmes Officer, fixed-term until July 2027. The post will be based in one of the Faculty’s academic departments andwill lead and manage a team of student-facing professional services staff. The Student Programmes Officer works closely with academic colleagues and engages with colleagues from across the faculties and wider university to support the delivery and administration of student programmes and modules, and the student experience for both undergraduate and postgraduate taught students and postgraduate research students.

You will work within the Faculty of Science & Technology and the Faculty of Health & Medicine’s joint Education Service, reporting to the Student Programmes Manager. Whilst a department will be assigned, you will be expected to work within other academic departments of the faculties as required.

ABOUT YOU

You will:

• Be able to demonstrate experience of managing a team of people or supervising colleagues to drive results and ensure effective change and continuous improvement.
• Be a self-motivated team player, with a commitment to professional development, for yourself and your team.
• Have experience of delivering high-quality administrative services in a Higher Education or other relevant environment.
• Be able to take the lead onquality assurance, quality enhancement, timetabling and assessment processes.
• Be able to demonstrate competent IT skills and the ability to work with new systems and software in an evolving digital environment.
• Be flexible and adaptable, with the ability to respond positively to changing priorities, team structures and organisational needs.

THE BENEFITS OF THE ROLE

• Generous holiday leave - 25 days (pro-rata) annual leave plus University closure days and bank holidays.
• Access to employee pension scheme, and annual flexible benefits scheme.
• The Faculty and its departments offer a highly collegial and stimulating environment for career development based on our values and embedded Equality, Diversity and Inclusivity (EDI) considerations and actions. We are committed to family-friendly and flexible working policies on an individual basis as well as the Athena SWAN Charter, which recognises and celebrates good employment practices undertaken to address gender equality in higher education and research. Furthermore, we are active and progressive around sustainability, well-being and decolonising agendas.

Please note: unless specified otherwise in the advert, all advertised roles are UK based.

Find out what it's like to work at Lancaster University , including information on our wide range of employee benefits, support networks and our policies and facilities for a family-friendly workplace.

The University recognises and celebrates good employment practice undertaken to address all inequality in higher education whilst promoting the importance and wellbeing for all our colleagues.

We warmly welcome applicants from all sections of the community regardless of their age, religion, gender identity or expression, race, disability or sexual orientation, and are committed to promoting diversity, and equality of opportunity.