Student Manager

The Excelsior Academy; Greater London; On-site; GBP 28,000 - 34,000; Full time

Job summary

The Excelsior Academy is seeking a dedicated Student Manager on a maternity-cover basis, starting September/October 2026. You will support a cohort of students to overcome barriers to learning, ensuring high standards of behaviour, attendance and academic success.

You will be a key contact for parents and carers and collaborate with external agencies to provide targeted support. Join our pastoral team to lead on attendance, welfare, and student leadership initiatives, while maintaining accurate

Qualifications

• Experience working with young people in a school or similar setting.
• Strong safeguarding commitment and knowledge of welfare concerns.
• Demonstrated ability to manage a varied and demanding workload.

Responsibilities

• Provide leadership and pastoral support for a cohort of students.
• Implement the school's behaviour policy and provide day-to-day support.
• Be the first point of contact for parents and carers and support individual plans.
• Build relationships with families and liaise with external agencies.
• Support transition arrangements and reporting to parents.
• Keep accurate records and contribute to written reports.

Skills

Pastoral care

Communication

Organisation

Safeguarding

Job description

The Excelsior Academy is seeking a dedicated and enthusiastic Student Manager to join our pastoral team on a maternity cover basis, starting in September/ October 2026.

This is a rewarding opportunity to make a real difference to the lives of young people. Working closely with the Head of Learning, you will support a cohort of students to overcome barriers to learning and achieve high standards of behaviour, attendance, and academic success. You will be a key point of contact for parents and carers, build strong relationships with families, and work collaboratively with external agencies to put the right support in place for students who need it most.

Key Responsibilities

• Provide leadership and pastoral support for all students in a cohort, promoting high standards of behaviour, learning, achievement and welfare


• Implement the school's behaviour policy and provide general student support day to day


• Act as the first point of contact for parents, helping to identify students who would benefit from additional intervention and contributing to individual and group support plans


• Build and maintain relationships with families, liaising with external agencies where appropriate


• Support transition arrangements, including from Year 6 and to post-16 providers


• Support reporting to parents through the DPR and parents' evenings


• Keep accurate records and produce written reports as required


• Contribute to extra-curricular activities, student leadership initiatives


• Complete home visits and lead on initiatives to improve attendance, punctuality, behaviour and parent engagement


• Supervise students at lunchtimes and support a safe, positive school environment.

About You

We are looking for someone who:

• Is passionate about supporting young people to overcome barriers to learning


• Has excellent communication and relationship-building skills with students, families and colleagues


• Is resilient, organised, and able to manage a varied and demanding workload


• Has experience working with young people in a school or similar setting (desirable)


• Is committed to safeguarding and promoting the welfare of children

About Us

The Excelsior Academy is part of the Community Schools Trust (CST), which has a strong commitment to equality of opportunity in both our services to the community and our employment practices. We expect all employees to understand and promote this commitment in their work.

The Excelsior Academy is committed to safeguarding and promoting the welfare of children and young people. All post holders are subject to an enhanced DBS check.