Student Experience & Academic Admin Officer

University of Greenwich; Greenwich; On-site; GBP 28,000 - 31,000; Full time

Job summary

University of Greenwich is seeking an experienced administrative officer to support teaching and learning activities at Greenwich Campus. You will work closely with programme leads to ensure smooth operations, handle student and staff queries, and contribute to high-quality front-of-house service.

The role requires strong organisational and IT skills, the ability to multi-task, and a commitment to delivering excellent student support in a busy university environment.

Qualifications

• Proven administrative experience in a large/complex organisation
• Strong communication skills and customer-service orientation
• Good IT skills and ability to multi-task in a busy office environment

Responsibilities

• Responding to student and staff queries
• Planning and supporting induction activities
• Processing grades and facilitating exams and award boards
• Maintaining accurate records, systems and reports
• Providing a welcoming and professional front-of-house experience through reception

Skills

Administrative experience

Communication skills

IT skills

Reception experience

Tools

Microsoft Office

Job description

University of Greenwich is seeking an experienced administrative officer to support teaching and learning activities at Greenwich Campus. You will work closely with programme leads to ensure smooth operations, handle student and staff queries, and contribute to high-quality front-of-house service.

The role requires strong organisational and IT skills, the ability to multi-task, and a commitment to delivering excellent student support in a busy university environment.