Student Engagement Officer

TTI (Twin Training International); Norwich; Hybrid; GBP 27,000 - 33,000; Full time

Benefits offered by this job

25 days annual leave

Bank holidays

Your birthday off

Pension contributions

Employee Assistance Programme

Death in service benefit

Career development opportunities

Professional development andNetworking

Job summary

Twin Training International's University Placements team is seeking a Student Engagement Officer to guide MSc students through CV reviews, workshops, and tailored career resources across multiple industries. The role combines coaching with sector research to become the go-to expert for each student cohort.

You will run structured coaching sessions, support job applications, and collaborate with university partners to ensure robust career development opportunities, while working in a hybrid setup

Qualifications

• Experience in a university careers, placement or higher education setting.
• Ability to review and improve CVs at a content level across different sectors.
• Working knowledge of two or more graduate employment sectors to advise students.
• Ability to build sector knowledge quickly from structured materials and apply it accurately.
• Strong written communication and the independence to manage a varied caseload across multiple partners.
• Disciplined approach to CRM record-keeping and document management.

Responsibilities

• Structured 1:1 CV reviews with sector-calibrated feedback and improvement plans.
• Conduct 7+ employability workshops per cohort per partner.
• Provide industry-specific job search guides, role overviews and resources.
• 1:1 interview preparation and job search strategy support.
• Maintain accurate student records on Twin CRM and partner SharePoints.
• Collaborate with university programme leaders and careers teams.

Skills

CV reviews

Employability coaching

Sector knowledge

Written communication

CRM record keeping

Independent caseload management

Tools

CRM systems

SharePoint

Job description

Up to £30,000.00 per annum, experience-dependent

Full-time, Hybrid based in and around Norwich

25 days of annual leave + bank holidays + your birthday off, Pension contributions, Employee Assistance Programme, Death in service benefit, Career development opportunities, Opportunities for professional development and networking, a dynamic and supportive working environment, plus more.

Twin Training International's University Placements team partners with multiple UK universities to deliver postgraduate industrial placement programmes, preparing MSc students in fields including data science, finance, engineering, life sciences and computing for one-year industry placements.

We are looking for a Student Engagement Officer who brings genuine sector understanding alongside strong employability coaching expertise. What will distinguish the right candidate is not coaching ability alone, but an intellectual curiosity about different industries and a commitment to becoming the sector expert each student cohort needs - adapting knowledge as the programme portfolio expands and the graduate market evolves.

Key Responsibilities:

• Structured 1:1 CV reviews providing substantive, sector-calibrated feedback and clear improvement plans
• 7+ employability workshops per cohort per partner, adapted to each programme's discipline and career destinations
• Industry-specific job search guides, role overviews and application resources for each supported programme
• 1:1 interview preparation, advisory sessions and job search strategy support
• Accurate and timely student records on the Twin CRM and partner SharePoints
• Collaborative working with university programme leaders and careers teams

Skills & Experience:

• Experience in a university careers, placement or higher education setting with a clear understanding of postgraduate programme structures
• Proven ability to review and improve CVs at a content level across different sectors
• Working knowledge of two or more graduate employment sectors sufficient to advise students on employer expectations
• The ability to build sector knowledge quickly from structured materials and apply it accurately
• Strong written communication and the independence to manage a varied caseload across multiple partners
• Disciplined approach to CRM record-keeping and document management

Twin Group is an award-winning provider of education, travel, work experience, accommodation, and employment services.

We offer a diverse number of life-enhancing services to our clients, and every member of our team is essential in achieving this.

The successful candidate must be able to work in the UK.

Twin is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Successful applicants will be required to undertake a standard or an enhanced disclosure via the DBS, depending on the role itself.

• All gaps in CVs must be explained satisfactorily.
• Proof of identity and qualifications will be required.
• Successful candidates will be required to complete a one-hour on-line safeguarding training prior to commencing employment.

We are dedicated to ensuring that all job applicants and members of staff are treated equally, without discrimination on the grounds of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability, or age.

Disability Confident Employer

Disabled applicants should indicate in the Equality of Opportunity section of the application form if they wish their application to be given consideration under the Disability Confident scheme.

If you are invited to interview, please advise the recruitment administrator what adjustment you would require at the interview in as much detail as possible to enable arrangements to be put into place.

We ask all applicants if they want to be considered under this scheme. By opting-in to this scheme, you are disclosing that you have a disability solely for the purpose of the interview guarantee and we will not assume nor infer that you wish to disclose or record your disability in any other way - including any reasonable adjustments you may need if you are employed.

Access to Work Scheme

You can apply for Access to Work if you need support to get back to work. You can apply using the online service or apply by phoning Jobcentre Plus on: Telephone: [phone] or Textphone: 0800 121 7579

Salary £30,000.00

Benefits 25 days of annual leave + bank holidays + your birthday off, Pension contributions, Employee Assistance Programme, Death in service benefit, Career development opportunities, Opportunities for professional development and networking, a dynamic and supportive working environment, plus more.