Student Communications Coordinator

University of Southampton; Southampton; Hybrid; GBP 28,000 - 36,000; Full time

Job summary

University of Southampton seeks a forward-thinking Student Communications Coordinator to shape and strengthen how we engage with our diverse student community. You will support delivery of communications that enhance belonging, academic success and connection to the wider university.

The role involves creating accessible content across channels and helping plan campaigns and events. You will contribute to Welcome, Open Days and Graduation, and support urgent student communications when required.

Qualifications

• Experience in communications, engagement, marketing or similar role, ideally in education or large organisation.
• Organised and proactive; able to manage competing priorities; strong written communication.

Responsibilities

• Deliver student communications across multiple channels.
• Support planning and delivery of campaigns and engagement initiatives.
• Maintain key communication channels and content planning processes.
• Contribute to major activities and events (Welcome, Open Days, Graduation).
• Assist with urgent student communications as needed.

Skills

Communication skills

Content creation

Campaign planning

Teamwork

Organisational skills

Education

Degree in communications/marketing or related field

Tools

Content management systems

Microsoft Office Suite

Job description

The Student Experience Directorate within the University of Southampton is a diverse group of services. Providing the very best student experience is at the heart of everything we do.

We are seeking a forward-thinking Student Communications Coordinator to help shape and strengthen how we engage with our diverse student community. This is a fantastic opportunity to influence the student journey at a Russell Group institution, working within a collaborative environment where your ideas will make a tangible difference.

The role

Reporting to the Student Engagement Manager, the Student Communications Coordinator will support the delivery of student communications and engagement activity across the University. The postholder will help coordinate and deliver communications that enhance students’ sense of belonging, support their academic success, and strengthen their connection to the wider University community.

Working in line with the University’s student communications and engagement objectives, you will create and share engaging, accessible and inclusive content across a range of channels, helping to ensure students receive timely and relevant information throughout their university journey.

You will support the planning and delivery of communication campaigns and engagement initiatives, using data, feedback and insight to help evaluate their effectiveness and identify opportunities for improvement. The role will also involve maintaining key communication channels, supporting content planning processes, and contributing to the development of good practice in student communications.

As part of the Student Experience Directorate, you will also contribute to major University activities and events, such as Welcome, Open Days and Graduation, and support the delivery of urgent student communications when required.

About You

You’ll be passionate about supporting students and have some experience in a communications, engagement, marketing or similar role, ideally within the education sector or a large, complex organisation.

Organised and proactive, you’ll be able to manage competing priorities, work effectively both independently and as part of a team, and use your initiative to solve problems and identify opportunities for improvement. With strong written communication skills, you’ll be able to create clear, engaging content for different channels and audiences, and support the planning and delivery of campaigns and student-facing communications.

You’ll also have strong digital and IT skills, with the confidence to use a range of communication platforms and systems.

What We Can Offer You

As a university, we aim to create an environment where everyone can thrive and are proactive in fostering a culture of inclusion, respect and equality of opportunity. We believe that we can only truly meet our objectives if we are reflective of society, so we are passionate about creating a working environment in which you are free to bring your whole self to work.

With a generous holiday allowance as well as additional university closure days we are committed to supporting our staff and students.