Student Engagement & Development Coordinator at University of Sheffield

University of Sheffield; Sheffield; On-site; GBP 29,000 - 36,000; Full time

Benefits offered by this job

Annual leave

Flexible working

Generous pension scheme

Staff networks

Development opportunities

Discounts and rewards

Job summary

The University of Sheffield is seeking a Student Engagement and Development Coordinator to support and enhance the experiences of student residents. You will use your teamwork and communications skills to engage a diverse student community and provide valuable support throughout their time with us.

Join a vibrant team within Accommodation & Commercial Services. The role is on site, full-time, with a focus on Residence Life communications, staff coordination and event delivery.

Qualifications

• Essential: Experience of producing and delivering communications to a targeted audience.
• Essential: Significant social media experience and ability to create engaging content.
• Essential: Excellent IT skills, Microsoft Office and Google Suite; plus creative software tools.
• Essential: Experience with CMS platforms and updating webpages.

Responsibilities

• Lead on Residence Life communication strategies with articles and promotions across webpages, newsletters, emails and social media.
• Collaborate with ACS Marketing to analyse data, produce reports and recommend service improvements.
• Coordinate content for Residence Life webpages and implement in-cycle updates.
• Manage staffing rotas and payroll data in collaboration with Student Support Managers.

Skills

Communication skills

IT skills

Social media

Analytical reporting

Education

A level or equivalent

Tools

CMS platforms

Webpage maintenance

Illustrator

Canva

Publisher

Job description

Job Description

Job Title: Student Engagement & Development Coordinator

Posting Start Date: 23/09/2026

Job Id: 3180

School/Department: Accommodation & Commercial Services

Work Arrangement: Full Time (On site)

Contract Type: Permanent

Salary per annum (£): £27,319.00

Closing Date: 05/10/2026

The University of Sheffield is a remarkable place to work. Our people are at the heart of everything we do. Their diverse backgrounds, abilities and beliefs make Sheffield a world-class university. We offer a fantastic range of benefits including a highly competitive annual leave entitlement (with the ability to purchase more), a generous pensions scheme, flexible working opportunities, a commitment to your development and wellbeing, a wide range of retail discounts, and much more.

Overview

Are you looking for an exciting opportunity to make a positive impact in a diverse and vibrant student community? Look no further! The University of Sheffield is currently seeking a highly motivated and enthusiastic individual to join our team as a Student Engagement & Development Coordinator. As a Student Engagement and Development Coordinator, you will play a crucial role in supporting and enhancing the experiences of student residents. You will use your team working abilities, and skills in marketing and communications to engage a diverse range of students, fostering a sense of community and providing valuable support throughout their time at the University.

Main duties and responsibilities

• Lead on implementation of Residence Life communication strategies, ensuring an integrated and holistic approach across the section. To include the development of articles and advertising/promotion of events and campaigns via webpages, newsletters, emails and social media.
• Work collaboratively and creatively with the Student Engagement and Development Manager, The Engagement and Development Officer and ACS Marketing, to analyse data and create reports and develop recommendations for service improvement in terms of marketing activities.
• Coordinate content for the Residence Life webpages, liaising with colleagues in Residence Life and across ACS, and implementing any in-cycle updates where needed.
• Work collaboratively with ACS Marketing to include attending regular Marketing team meetings.
• Maintain an up to date knowledge of best practice within the HE sector and develop new ideas by research, networking with other offices and contributing to relevant working groups.
• Manage the allocation of student staff and coordinate rotas to ensure effective delivery of the programme, collaborating with Student Support Managers as required to monitor attendance and performance and ensure accurate payroll data.
• Represent Residence Life and the wider ACS department at relevant meetings and events, for example Open Days, Housing Fair, Activities Fair, Arrivals Weekend etc.
• As a member of staff you will be encouraged to make ethical and student-focussed decisions in your role, embedding the ACS Vision, Mission and Values into your working activities wherever possible.
• As a member of our Professional staff you will be expected to demonstrate a commitment to the professional Shared Skills and Behaviours Framework.
• Carry out other duties, commensurate with the grade and remit of the post.

Person Specification

Our diverse community of staff and students recognises the unique abilities, backgrounds, and beliefs of all. We foster a culture where everyone feels they belong and is respected.

Even if your past experience doesn't match perfectly with this role's criteria, your contribution is valuable, and we encourage you to apply. Please ensure that you reference the application criteria in the application statement when you apply.

• Essential or desirable Stage(s) assessed at Educated to A level standard (or equivalent qualifications/work experience)
• Essential Application Experience of producing and delivering communications to a targeted audience, ideally with significant social media experience
• Essential Interview/Application Excellent IT skills, Microsoft Office and Google Suite. Including relevant creative software packages (eg. Illustrator, Publisher, Canva)
• Essential Interview/Application Experience of CMS platforms and webpage maintenance
• Desirable Interview/Application Ability to effectively create and communicate reports to a range of stakeholders
• Essential Interview/Application Experience of developing and maintaining a network of relationships including external service providers
• Essential Interview/Application Excellent organisational skills with proven ability to coordinate staffing rotas and plan event delivery
• Essential Interview/Application Excellent and efficient interpersonal, presentation and communication skills including customer service
• Essential Interview/Application Ability to use initiative, work independently and operate flexibly to identify and implement alternative approaches and solutions when problems arise.
• Essential Interview/Application Able to learn quickly and to be flexible, adapting to change
• Essential Interview/Application Willingness to support the delivery of the programme as required, including hosting and delivering relevant events and activities (including families events with Under 18s)

Further Information

Grade 5 Salary £27,319 - £31,236 per annum with potential progression to £33,951 per annum for sustained exceptional performance.

Work arrangement Full time (35 hours per week), 11-7 on site during academic term time, 9-5 on site during vacation periods. There will be some weekend commitments such as occasional Open Days and Arrivals Weekend.

Duration Permanent

Line manager Student Engagement & Development Officer

Direct reports A team of 8 Community Assistants

Right to work in the UK This role does not meet the criteria for Skilled Worker sponsorship under the UK Visa & Immigration points-based system. Information on alternative visa options is available on www.gov.uk.

Our website https://sheffield.ac.uk/accommodation/residence-life For informal enquiries about this job contact Claire Marriott, Residence Life Manager on [e-mail] or on 0114 222 8966

Next steps in the recruitment process The selection process will take place on 19th and/or 20th October 2026. This will consist of a candidate prepared presentation and an interview. We plan to let candidates know if they have progressed to the selection stage on the week commencing 12 October 2026. If you need any support, equipment or adjustments to enable you to participate in any element of the recruitment process you can contact Juile Rayner ([e-mail]).

Our vision and strategic plan We are the University of Sheffield. This is our vision: sheffield.ac.uk/vision ().

What we offer

• A minimum of 38days annual leave including bank holiday and closure days (pro rata) with the ability to purchase more.
• Flexible working opportunities, including hybrid working for some roles.
• Generous pension scheme.
• A wide range of discounts and rewards on shopping, eating out and travel.
• A variety of staff networks, providing opportunities for social interaction, peer support and personal development (for example, Race Equality, LGBT+, Women’s and Parent’s networks).
• Recognition Awards to reward staff who go above and beyond in their role.
• A commitment to your development access to learning and mentoring schemes; Professional Services Shared Skills Framework
• A range of generous family-friendly policies + paid time off for parenting and caring emergencies + access to menopause support in the workplace + paid time off and support for fertility treatment + and more

We are a Disability Confident Leader (opens in a new window). If you have a disability and meet the essential criteria for this job you will be invited to take part in the next stage of the selection process.

Criminal record An enhanced/enhanced with barred lists DBS check will be needed for this role. More details on the checks can be found on the Government website: gov.uk/criminal-record-checks-apply-role (opens in a new window). Possession of a criminal record is not an automatic bar to employment at the University of Sheffield. We recognise the value of steady employment in the rehabilitation process and examine each case in its own right. More information can be found on our Information for candidates page:- sheffield.ac.uk/jobs/candidates (opens in a new window).

Closing Date : 05/10/2026

We are a research university with a global reputation for excellence. Our ideas and expertise change the world for the better, making a real difference to society. We know that when people come together with different views, approaches and insights it can lead to richer, more creative and innovative teaching and research and the highest levels of student experience. Our University Vision (www.sheffield.ac.uk/vision) outlines our commitment to building a diverse community of staff and students that recognises and values the abilities, backgrounds, beliefs and ways of living for everyone.