Student Administration Officer

Lancashire; Preston; On-site; GBP 21,000 - 27,000; Full time

Job summary

The University of Lancashire is seeking an organised Student Records Administrator to support the student lifecycle from application to graduation. You will assist students and staff across the UK and international partner institutions with data in the student records system and related processes.

Working with academic departments and professional services, you will help deliver an excellent student experience, ensuring confidentiality and IT security adherence while meeting tight deadlines and

Qualifications

• Experience of administrative practices in a busy office environment.
• Awareness of confidentiality, GDPR and IT security.
• Strong planning and organisational abilities to meet deadlines and manage workload.

Responsibilities

• Provide support to students and staff across UK and international partner institutions with data in the student records system.
• Advise colleagues on student lifecycle processes and related systems.
• Work with academic departments and professional services to deliver an excellent student experience.

Skills

Administrative experience

Confidentiality & GDPR

Planning & organisation

Education

GCSEs including English Language & Maths at grade C/4 or above, or equivalent

Job description

When you work for the University of Lancashire, you’ll be part of a thriving community of talent that’s united in a common commitment to transform lives. We do this by delivering an outstanding educational experience and creating prosperity and opportunity in the communities we serve. Whatever your role, you’ll be playing a vital part in helping us achieve our vision.

About the role:

Student Administration manage the University’s student records system and related processes, which underpin the student journey from application to graduation, and provide advice to colleagues across the University on student lifecycle processes and the systems that support them.

The role involves providing support to students and staff at our UK and international partner institutions who require assistance in understanding, updating or validating the data within the student record and wider student systems portfolio. You will work with a provision of partners supporting admissions and assessment activity on programmes ranging from foundation years to postgraduate degrees, and will undertake a variety of different of duties. Working closely with the academic departments and professional services, you will be responsible for delivering an excellent student experience.

About you:

The successful candidate will have experience of current administrative practices and processes in a busy office environment, including an awareness of confidentiality, GDPR and matters of IT security. You will also have strong planning and organisational abilities to meet conflicting deadlines and the ability to prioritise your own workload and work consistently with attention to detail.

You will need a range of GCSEs, including English Language and Maths at Grade C/4 or above, or appropriate equivalent experiential learning.

Use of AI in applications:

We want to understand your genuine interest in the role and artificial intelligence can be a useful tool to support your application. However, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience and the written elements of your application should accurately reflect your own communication style. Applications that rely too heavily on AI tools can appear generic and lack the detail we need to assess your skills and experience.

What we can offer you:

We have a fantastic package of rewards and lifestyle benefits – from an attractive annual leave entitlement to access to a comprehensive employee benefits platform which includes a 24/7 online GP.

Our people are our most important asset. We’ll encourage you to make the most of your talents and continually develop your skills and knowledge. As well as realising your career ambitions, you’ll be making a positive difference to other people’s lives.

About us:

We are proud to be a diverse, multicultural university. We are committed to building a truly inclusive culture where diversity is championed. Applications are particularly welcomed from individuals who will support the diversification within the University and support its development of a culture that is inclusive and welcoming to all.

The University is committed to providing a safe environment to study, work and visit, protecting children, young people and adults at risk from harm and abuse. Our safeguarding policy and safer recruitment procedure outlines our approach, alongside other internal policies, procedures and guidance which can be found on our Safeguarding page.

Applicants applying for roles in regulated activity and that are listed as an exception under the Rehabilitation of Offenders Act 1974 will be required to disclose any spent and unspent convictions and undertake a Disclosure and Barring Service (DBS) Check at the appropriate level, the University will only ask an applicant to make an application for a DBS check if they are legally entitled to.