Stroke Ward Clerk — Flexible Front Desk & Admin

Dorset County Hospital NHS Foundation Trust; Dorchester; On-site; GBP 21,000 - 25,000; Full time

Job summary

Dorset County Hospital NHS Foundation Trust in Dorchester is seeking a Ward Clerk for the Stroke Unit to provide a courteous reception service to patients, visitors and the multidisciplinary team. The role covers a 7-day service with flexible shifts (no night shifts) and requires reliable, proactive staff.

You will handle phone calls, coordinate transport, support the nursing team and keep electronic systems such as PAS, Patient Tracker and EDS up to date.

Qualifications

• Experience in a busy healthcare or reception environment is desirable.
• Flexible and reliable with a proactive approach.
• Evidence of good communication with patients, families and staff.

Responsibilities

• Answer phone calls and greet patients and visitors.
• Liaise with nursing team and arrange patient transport.
• Maintain PAS, Patient tracker and Electronic Discharge Summaries (EDS).

Skills

Interpersonal skills

Communication skills

Teamwork

Organisational skills

Job description

Dorset County Hospital NHS Foundation Trust in Dorchester is seeking a Ward Clerk for the Stroke Unit to provide a courteous reception service to patients, visitors and the multidisciplinary team. The role covers a 7-day service with flexible shifts (no night shifts) and requires reliable, proactive staff.

You will handle phone calls, coordinate transport, support the nursing team and keep electronic systems such as PAS, Patient Tracker and EDS up to date.