Stroke Association Support Coordinator | Home-based, Cardiff and Vale

Stroke; Cardiff; Teletrabalho; GBP 15 000 - 19 000; Tempo parcial

Resumo da oferta

Stroke Association is recruiting a Support Coordinator to work from home in the Cardiff and Vale area. The role involves frequent travel to visit clients at home and in community settings, plus delivering and coordinating a weekly communication and peer support group.

You will work with NHS colleagues to support recovery and maintain CRM records. The position is permanent, 21 hours per week, with salary around £17,000 per annum.

Qualificações

• Experience in health or social care preferred.
• Ability to visit homes and travel across Cardiff and the Vale.
• Excellent IT and CRM record-keeping skills.

Responsabilidades

• Plan and facilitate a large weekly Communication and Peer Support Group.
• Visit stroke survivors at home and in community settings.
• Collaborate with NHS colleagues and community services.
• Maintain accurate records on a CRM database.
• Support stroke survivors to identify goals and maximise recovery.

Conhecimentos

CRM experience

Group facilitation

Interpersonal skills

IT skills

Travel flexibility

Care experience

Ferramentas

CRM software

Microsoft Office

Descrição da oferta de emprego

Ref:000063 | Stroke Association Support Coordinator | Home-based, Cardiff and Vale.

This role requires frequent travel across a large geographical locality to visit people at home and in community settings in the Cardiff and Vale area. Travel will also be required for team meetings and other work-related meetings

Salary circa £17,000 per annum | 21 hours per week |Permanent

Our services are contracted; we currently have funding for this contract until October 2027.

We are looking for an innovative, passionate and professional individual with excellent interpersonal and organisational skills to join the Stroke Recovery Team in Cardiff and the Vale, Wales. Supporting stroke survivors and families in the community and in a group setting with their stroke recovery, rebuilding their lives and rebuilding confidence.

Reporting to the Service Delivery Coach in Wales, you will have the ability to support Stroke Survivors to identify their goals. Using strong assessment skills and a person-centred approach enabling them to maximise their recovery and improve communication.

Key responsibilities will include:

• Planning and facilitating a large weekly Communication and Peer Support Group in Fairwater, Cardiff. Including managing a large team of volunteers who will support your work
• Work collaboratively with NHS colleagues and other areas of the community to make a difference in the lives of people affected by stroke.
• Providing personalised information, advice and support.
• Support stroke survivors to make informed lifestyle changes which will help them to prevent further strokes.

You will have experience/background in:

• Health or Social care, ideally with experience of supporting people with disabilities.
• Excellent IT skills and an ability to maintain accurate records on a CRM database.
• Planning and facilitating groups.
• You will be organised and able to work independently, to manage your priorities to deliver a quality service.

This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must demonstrate how they can meet this requirement of the role.

To fulfil the role, you must be a resident of the UK and have the right to work in the UK.

Closing Date: Sunday 1 November 2026 | Interview Date: Monday 9 November 2026

Please note all roles close at midnight

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.

We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.

We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.

The Stroke Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. We provide tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.

We’re here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of our supporters and donors that we can provide vital support.

Stroke Association is driven by our ambition to improve the lives of everyone affected by stroke. This means we’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by Our approach to solving inequity in stroke, we are prioritising listening to, and learning from, lived experience across our charity.

We are working to improve the representation of this lived experience at all levels within the Stroke Association and we are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how we work.

We are a Disability Confident employer, and we are making great progress focusing on flexible working, reasonable adjustments and access to work. Our charity has a variety of staff network groups and we're committed to continuously improving our diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

• Find out more about the benefits of joining us.