Streetscene Resources Officer

Wigan Council; Hindley; Hybrid; GBP 31,000 - 34,000; Full time

Benefits offered by this job

Pension

Staff discounts

Loyalty rewards

Training and development opportunities

Paid annual leave

Job summary

Wigan Council is seeking a Streetscene Resources Officer to support the operational delivery of the Streetscene Service, including procurement of materials, scheduling work, and rota planning. The role emphasizes strong customer service and acting as the Council’s eyes and ears in the borough.

You will develop and implement effective processes to improve service delivery, with knowledge of procurement, budget monitoring, and financial management.

Qualifications

• Detail knowledge of customer contact and asset management systems.
• Experience of developing and implementing effective processes to support service delivery and improve customer experience.
• Knowledge and experience of procurement, budget monitoring and financial management.

Responsibilities

• Support operational delivery of the Streetscene Service including procurement of materials and resources, work scheduling and planning work rotas.
• Provide exceptional customer service and act as the Council's eyes and ears in the borough.
• Motivate colleagues, seek improvements, and embrace change to deliver high-quality, flexible services.

Skills

Customer service

Asset management systems

Procurement

Budget monitoring

Financial management

Communication skills

Interpersonal skills

Job description

Priority Candidates will be considered in the first instance

Work Base - Makerfield Way Depot
Salary: Grade 6, £30,515 - £33,673 per annum.
37 Hours per week
Permanent
We're on a journey to build a workforce reflective of our Borough.
We are committed to fostering diverse teams where everybody can bring their authentic selves to work and feel that they belong. If you want to work for a Council where everybody is encouraged to meet their full potential and make a difference in our neighbourhoods, we would love to hear from you!

Your role:

As a Streetscene Resources Officer you will play a key role in supporting the operational delivery of the Streetscene Service including procurement of materials and resources, work scheduling and in conjunction with the operations team, planning work rotas.

You will provide exceptional customer service, be equipped at dealing with a range of customers, and be the ‘eyes and ears’ of the Council when working in the borough.
You will lead by example and motivate others to work to collective goals and actively seek ways to improve the service, suggesting new ways of working and embracing change.

About you:

You will have a detailed knowledge of customer contact and asset management systems and experience of developing and implementing effective processes to support with the delivery of the service and improve customer experience.

You will have knowledge and experience of procurement, budget monitoring and financial management.

You will be able to work well both independently and as part of a team in a flexible manner in order to meet deadlines and service demands. It is also important that you have effective written and oral communication skills with the ability to deal with management, workforce, members of the public and external organisations.

You will be able to work well both independently and as part of a team in a flexible manner, in order to meet deadlines and service demands.

It is also important that you have good interpersonal and communication skills with the ability to liaise with both colleagues and members of the public.

About us:

This role will provide the opportunity for successful candidates to be part of a service that supports Progress with Unity and Wigan, being a great place to live, work and visit, while delivering services that are high quality, flexible and responsive.

In return you will have access to a range of benefits, including a pension, staff discounts, loyalty rewards, training and development opportunities and paid annual leave.

The Progress with Unity plan is a place movement for change for the next decade, bringing a new era for Wigan Borough. It draws on the strengths of our individual organisations, recognising that together we can achieve much more for our communities by delivering on our 2 place missions; create fair opportunities for all children, families, residents and businesses and make our towns and neighbourhoods flourish for those who live and work in them.

Here at Wigan, we are proud to support flexible working patterns, when the service can accommodate this. We also take a blended approach to where we work, depending on the work we do. This may include working from home, the office, or the community. We like to thank our employees for their hard work and commitment by giving them the opportunity to access a range of exclusive rewards and benefits click here to find out more about working for #TeamWigan.

To be appointed to this role you must be able to prove your right to work in the UK, and you must maintain a valid (active) right to work. Please note, at present we are not a licensed sponsor. Prove your right to work to an employer: Overview - GOV.UK www.gov.uk Prove your right to work to an employer

Wigan Council is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults, and expects all employees, workers and volunteers to share this commitment. Safeguarding is everyone's responsibility. As part of this commitment, Wigan Council operates robust Safer Recruitment procedures

For further information, please contact Parks and Streetscene Service for further information at [e-mail]
Interview date: Thursday 24th September 2026
To view the details relating to this position, please click the links below:

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