Street Works Planner in Hemel Hempstead, Hertfordshire

Energy Jobline CVL; Hemel Hempstead; On-site; GBP 35,000 - 45,000; Full time

Job summary

Energy Jobline CVL is seeking a proactive Planner to join a fast-paced team delivering essential utility and infrastructure projects across the UK.

You will coordinate and schedule works, allocate tasks, monitor progress, and ensure permits and notices are obtained while maintaining high customer service standards.

Qualifications

• Previous experience in a planning, scheduling or coordination role.
• Experience using Street Manager, Aurora, or similar planning systems.
• Good understanding of street works, traffic management requirements and utility planning processes.
• Strong organisational skills with the ability to manage workloads and meet deadlines.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft 365 applications, including Excel, Outlook, Teams and Word.
• A positive, solution-focused approach and commitment to delivering excellent customer service.

Responsibilities

• Coordinate and schedule works to meet service level agreements.
• Allocate work and monitor progress to maximise workforce efficiency.
• Respond to client requests and resolve planning issues.
• Maintain relevant systems and permits/notices.
• Provide accurate information to field teams and stakeholders.

Skills

Planning & scheduling

Street Manager/Aurora

Traffic management knowledge

Microsoft 365 proficiency

Communication skills

Deadline management

Tools

Street Manager

Aurora

Excel

Outlook

Teams

Word

Job description

The Opportunity

Are you a highly organised planner who thrives in a fast-paced environment? We're looking for a Planner a team, playing a vital role in ensuring operational works are delivered efficiently, safely, and in line with contractual commitments.

This is an excellent opportunity to join a supportive and collaborative team where your planning expertise will directly contribute to the successful delivery of essential utility and infrastructure projects.

As a Planner, you will be responsible for coordinating and scheduling works to ensure service level agreements are achieved while maximising workforce efficiency. Working closely with operational teams, supervisors, clients and customers, you will allocate work, monitor progress, manage backlogs, and ensure all required permits and notices are obtained and maintained.

You will provide accurate information to field teams, respond to client requests, resolve planning issues, and maintain relevant systems to ensure works are delivered safely, efficiently, and to the highest standards of customer service.

About the Role

You will be joining a business that delivers essential utility and infrastructure services across the UK, supporting communities through the maintenance, improvement and development of critical networks and assets.

Working within a dynamic operational environment, you'll play an important part in ensuring projects are delivered safely, efficiently and to the highest quality standards. The organisation is committed to investing in its people, promoting collaboration, and creating a workplace where individuals can develop their skills and build rewarding careers.

What We're Looking For

We are seeking a proactive and detail-oriented individual who can effectively manage competing priorities while maintaining excellent communication with colleagues, clients and stakeholders.

Essential Skills & Experience

• Previous experience in a planning, scheduling or coordination role.
• Experience using Street Manager, Aurora, or similar planning systems.
• Good understanding of street works, traffic management requirements and utility planning processes.
• Strong organisational skills with the ability to manage workloads and meet deadlines.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft 365 applications, including Excel, Outlook, Teams and Word.
• A positive, solution-focused approach and commitment to delivering excellent customer service.

Desirable

• Previous experience within the utilities, infrastructure or civil engineering sectors.

Why Join Us?

• Opportunity to work on essential utility and infrastructure projects.
• Supportive and collaborative team environment.
• Career development and learning opportunities.
• A varied and fast-paced role with real operational impact.
• Chance to contribute to projects that support local communities and critical services.

This is a fantastic opportunity for an organised and motivated Planner looking to make a meaningful contribution within a growing and professional organisation