Street Works Manager

Brent Council; Wembley; On-site; GBP 52,000 - 55,000; Full time

Benefits offered by this job

27 days annual leave

Local Government Pension Scheme

Hybrid and flexible working

Family-friendly policies

Health and wellbeing support

Season ticket loans

Cycle to Work

Learning and development opportunities

My Brent Rewards discounts

Job summary

Brent Council in London is seeking an experienced Highway Project Manager to lead New Roads and Street Works Act 1991 compliance and traffic management duties on Brent's network.

You will oversee a team of four NRSWA Inspectors and a technical support officer, coordinate permits and notices, liaise with utility companies and stakeholders, and drive efficiencies while minimising disruption to road users.

Qualifications

• Has experience of providing a customer focussed service in a public environment.
• Good knowledge of the New Roads and Street Works Act and Traffic management Act
• Communicates clearly and works well with colleagues, customers, and stakeholders
• Has relevant experience in a similar role or a strong willingness to learn
• Is organised, reliable and able to manage priorities effectively.

Responsibilities

• Be responsible for managing a team of four NRSWA Inspectors and one technical support officer
• Coordinate and deliver a wide range of challenges, developing new approaches and utilising innovation techniques to archive efficiencies and customer-focus services
• Direct and control all works on the public highway
• Overseeing the submission of permits, TTROs (temporary regulation Orders) and notices via the official Street Manager platform
• Acting as the primary liaison between utility companies, local highway authority, contractors and the public to resolve conflicts and avoid congestion
• Managing and minimising financial penalties like Fixed Penalty Notices (FPN), Section 74 (overrun charges) and defect inspections costs

Skills

Customer service

Public sector experience

Communication skills

Job description

Salary range: £52,194 - £55,323 per annum inclusive of London weighting

Contract: Permanent

Hours of work: 36 hours per week

Location: Civic Centre and other locations from time to time

Brent is one of the most diverse boroughs in the country, with communities, ideas and experiences from across the world helping to shape who we are. Working here means joining a council that is focused on fairness, open to new thinking and committed to improving life for local people.

Our values shape how we work and what people can expect from us. We collaborate proactively, lead inclusively, embrace change, are bold and curious, and celebrate and share our success. For people who care about public service and want their work to matter, Brent offers the chance to make a meaningful difference.

Brent is one of the most diverse boroughs in the country, with communities, ideas and experiences from across the world helping to shape who we are. Working here means joining a council that is focused on fairness, open to new thinking and committed to improving life for local people.

About the role

To manage, plan, control and co-ordinate the New Roads and Street Works Act 1991 To support the Head of Highways Management in delivering a co-ordinated, planned and effective response to the Highways Authority's duties imposed by the New Roads and Street Works Act 1991 (NRSWA)

and the Traffic Management Act 2004. (TMA) and to minimise disruption and congestion on the roads in Brent through co-ordination of works.

In this role, you will:

• Be responsible for managing a team of four NRSWA Inspectors and one technical support officer
• The role will include coordinating and delivering a wide range of challenges, developing new approaches and utilising innovation techniques to archive efficiencies and customer-focus services
• Direct and control all works on the public highway
• Overseeing the submission of permits, TTROs (temporary regulation Orders) and notices via the official Street Manager platform.
• Acting as the primary liaison between utility companies, local highway authority, contractors and the public to resolve conflicts and avoid congestion.
• Managing and minimising financial penalties like Fixed Penalty Notices (FPN), Section 74 (overrun charges) and defect inspections costs.

About you

We are looking for someone who:

• Has experience of providing a customer focussed service in a public environment.
• Good knowledge of the New Roads and Street Works Act and Traffic management Act
• Communicates clearly and works well with colleagues, customers, and stakeholders
• Has relevant experience in a similar role or a strong willingness to learn
• Is organised, reliable and able to manage priorities effectively.

We know people do their best work when they feel valued, supported and able to grow. At Brent, you will benefit from:

• 27 days’ annual leave, rising with length of service, plus bank holidays
• Local Government Pension Scheme with generous employer contributions
• hybrid and flexible working options for most roles
• supportive family-friendly policies
• health and wellbeing support, including eye test support and a 24/7 Employee Assistance Programme
• financial wellbeing support, including education sessions, childcare deposit loans, and season ticket loans
• travel support, including affordable parking nearby, a Cycle to Work scheme, and onsite facilities
• learning and development opportunities to support your career
• access to My Brent Rewards with exclusive discounts on shopping, travel, leisure and entertainment

To learn more about our benefits, visit Our offer to you.

• Opportunity to lead compliant street works activity in line with NRSWA, permit schemes, traffic management requirements, and reinstatement standards.
• Direct influence over reducing disruption to road users, residents, clients, and local authorities through effective planning and coordination.
• Varied role involving site inspections, permit management, contractor liaison, programme coordination, and stakeholder communication.
• Chance to improve safety standards across street works operations, including signing, lighting, guarding, excavation, backfill, and reinstatement activities.
• Strong scope to develop leadership, compliance, and operational management skills within the highways, utilities, or civil engineering sector.
• Potential access to role-related training and qualifications such as NRSWA Supervisor, SMSTS or SSSTS, First Aid, temporary works, and traffic management training where required.
• Ability to make a measurable impact by helping minimise overruns, avoid penalties, maintain accurate records, and support efficient delivery of works.

Applications from candidates who have applied for this role in the last 6 months will not be considered.

Brent Council values the diversity of its community and aims to have a workforce that reflects the people we serve. We welcome all applications from all sections of the community and encourage applicants to complete the diversity survey section of the application.

We are committed to fostering an inclusive workplace where everyone is treated with dignity, respect and fairness. We expect all employees to demonstrate a commitment to equality, diversity and inclusion and to promote inclusive, non-discriminatory practices in their work. This commitment forms part of our recruitment process, and candidates may be assessed on their understanding of and ability to contribute to an inclusive working environment.

The information we collect from you will be shared with Cifas, who will use it to help prevent fraud and other unlawful or dishonest conduct, malpractice, and other seriously improper conduct.

Further details on how your information will be used by Brent and Cifas, and your data protection rights can be found here.

As a Disability Confident employer, we guarantee an interview to disabled applicants who meet the essential criteria for the role. This includes people with hidden disabilities, long term health conditions, diagnosis, and mental health conditions. We also guarantee an interview to care-experienced applicants who meet the essential criteria. Information shared for this purpose will be treated fairly and used only to confirm eligibility under these schemes.

Brent has a positive approach to flexible working.