Revenues Inspection Officer

Brent Council; Wembley; On-site; GBP 38,000 - 39,000; Full time

Benefits offered by this job

Annual leave 27 days

LGPS

Hybrid working

Eye test support

Season ticket loan

Cycle to Work

Learning & development

My Brent Rewards

Job summary

Brent Council is seeking a Revenues Inspection Officer to maximise council revenue by inspecting domestic and business properties, ensuring Council Tax and Business Rates records are accurate, up to date and compliant with legislation. This role requires a proactive, organised approach and the ability to travel across the borough.

You will inspect properties, investigate changes, gather information from customers and stakeholders, and work with teams to ensure accurate records and timely

Qualifications

• Good knowledge of Council Tax, NNDR and Valuation regulations; Brent area familiarity desirable.
• Ability to travel around the borough for inspections and site visits.

Responsibilities

• Inspect new and altered dwellings and business properties to ensure council tax and business rates records are accurate and up to date.
• Investigate property changes, gather information from customers and stakeholders and ensure properties are correctly valued and billed.
• Manage a varied caseload, respond to enquiries and support effective collection of Council Tax and Business Rates.
• Plan inspections across the borough, work independently as a lone worker and as part of a team.
• Work with internal and external stakeholders to support accurate property records and maximise revenue collection.

Skills

Council Tax knowledge

NNDR knowledge

Valuation regulations

Travel flexibility

Job description

Salary range: £37,692 - £39,276 per annum inclusive of London weighting

Contract: Permanent

Hours of work: 36 hours per week

Location: Civic Centre and other locations from time to time

Make a direct impact by maximising council revenue through accurate property inspection, investigation and ensuring properties are correctly identified, valued and billed.

Brent is one of the most diverse boroughs in the country, with communities, ideas and experiences from across the world helping to shape who we are. Working here means joining a council that is focused on fairness, open to new thinking and committed to improving life for local people.

Our values shape how we work and what people can expect from us. We collaborate proactively, lead inclusively, embrace change, are bold and curious, and celebrate and share our success. For people who care about public service and want their work to matter, Brent offers the chance to make a meaningful difference.

About the role

An exciting opportunity has arisen within Brent's Revenues & Debt Service for a Revenues Inspection Officer. In this key role, you will help maximise council revenue by inspecting new and altered domestic and business properties across the borough, ensuring Council Tax and Business Rates records are accurate, up to date and compliant with legislation.

This is an excellent opportunity for a proactive and organised individual who enjoys investigative work, problem solving and delivering high-quality customer service.

The successful candidate will be able to manage their workload effectively, contribute to team objectives, travel throughout the borough and work independently as a lone worker.

A full clean driving licence is desirable.

In this role, you will:

• Inspect new and altered dwellings and business properties to ensure Council Tax and Business Rates records are accurate and up to date.
• Investigate property changes, gather information from customers and stakeholders and ensure properties are correctly valued and billed
• Manage a varied caseload, respond to customer enquiries and support the effective collection of Council Tax and Business Rates.
• Plan and carry out inspections across the borough safely and efficiently, working independently as a lone worker and part of a team.
• Work closely with a range of internal and external stakeholders such as the Valuations Office Agency, colleagues across Revenues, Benefits, Planning, Building Control, Licensing, Audit and other partner organisations to support accurate property records and maximise revenue collection for the borough.

About you

We are looking for someone who:

• Possess good knowledge of the Council Tax, NNDR and Valuation regulations; being familiar with the Brent area and experience of property inspections is desirable.
• Is able to travel throughout the borough to conduct inspections and site visits. A full clean driving licence is desirable.
• Is an energetic, organised and proactive individual who can effectively manage competing priorities, work independently and collaboratively as part of a team, and consistently deliver against deadlines, performance standards and service targets. You will be able to prioritise and manage a varied inspection workload, ensuring that individual, team and service objectives are achieved.
• Has excellent verbal and written communication skills to engage with customers and liaise with other departments to obtain information to maintain accurate records for Council Tax and Business Rates.
• When making your application please ensure that you have addressed each point detailed in the person specification in the job description and provide examples of how you have the skills and experience for the job.
• This is a rewarding role and offers an exciting opportunity for the right candidate.

We know people do their best work when they feel valued, supported and able to grow. At Brent, you will benefit from:

• 27 days' annual leave, rising with length of service, plus bank holidays
• Local Government Pension Scheme with generous employer contributions
• Hybrid and flexible working options available for most roles
• Supportive family-friendly policies, including carers’ leave, paternity leave and compassionate leave for eligible employees
• Health and wellbeing support, including eye test support and a 24/7 Employee Assistance Programme
• Financial wellbeing support, including education sessions, childcare deposit loans and season ticket loans
• Travel support, including affordable parking nearby, a Cycle to Work scheme and onsite facilities
• Learning and development opportunities to support your career
• Access to My Brent Rewards with exclusive discounts on shopping, travel, leisure and entertainment

To learn more about our staff benefits, visit Our offer to you.

Brent Council values the diversity of its community and aims to have a workforce that reflects the people we serve. We welcome applications from all sections of the community and encourage applicants to complete the diversity survey section of the application.

We are committed to fostering an inclusive workplace where everyone is treated with dignity, respect and fairness. We expect all employees to demonstrate a commitment to equality, diversity and inclusion and to promote inclusive, non-discriminatory practices in their work. This commitment forms part of our recruitment process, and candidates may be assessed on their understanding of and ability to contribute to an inclusive working environment.

The information we collect from you will be shared with Cifas, who will use it to help prevent fraud and other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. Further details on how your information will be used by Brent and Cifas, and your data protection rights can be found here.

As a Disability Confident employer, we guarantee an interview to disabled applicants who meet the essential criteria for the role. This includes people with hidden disabilities, long-term health conditions, diagnoses and mental health conditions. We also guarantee an interview to care-experienced applicants who meet the essential criteria. Information shared for this purpose will be treated fairly and used only to confirm eligibility under these schemes.

If you need reasonable adjustments at any stage of the recruitment process, please contact [e-mail].

Brent has a positive approach to flexible working.