Street Cleansing Lead - Frontline Ops & Team Support

London Borough of Merton; Greater London; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Local Government Pension Scheme

Holiday entitlement

Training & progression

Job summary

London Borough of Merton is seeking a proactive Street Cleansing Chargehand to lead frontline teams and deliver a high-quality cleansing service for the borough. You will work under the supervision team to deploy staff, monitor quality, and ensure safe, compliant operations across daily rounds and events.

The role requires strong people-management skills, knowledge of litter/waste codes, and the ability to use data capture systems.

Qualifications

• Experience supervising street cleansing or waste services.
• Full, clean UK driving licence.
• Knowledge of litter and refuse code of practice.
• Ability to manage frontline teams and schedules.

Responsibilities

• Support Supervisors with daily operational management of the Street Cleansing Service.
• Deploy staff and resources according to the Allocations Plan.
• Provide frontline and driving support as required.
• Ensure work is completed and recorded via in- cab devices.
• Support staff inductions and promote excellent customer service.
• Cover weekend shifts and supervise when required.
• Ensure safety rules, PPE use, and vehicle checks are followed.
• Report defects and liaise with residents and partners to aid service delivery.
• Assist in events cleansing and civil emergency response when needed.

Skills

People management

H&S compliance

Organisation

Driving licence

Supervision experience

Clear communication

Tools

Data capture software

Cleansing data software

Job description

London Borough of Merton is seeking a proactive Street Cleansing Chargehand to lead frontline teams and deliver a high-quality cleansing service for the borough. You will work under the supervision team to deploy staff, monitor quality, and ensure safe, compliant operations across daily rounds and events.

The role requires strong people-management skills, knowledge of litter/waste codes, and the ability to use data capture systems.