Street Cleansing Chargehand

London Borough of Merton; Greater London; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Local Government Pension Scheme

Holiday entitlement

Training & progression

Job summary

London Borough of Merton is seeking a proactive Street Cleansing Chargehand to lead frontline teams and deliver a high-quality cleansing service for the borough. You will work under the supervision team to deploy staff, monitor quality, and ensure safe, compliant operations across daily rounds and events.

The role requires strong people-management skills, knowledge of litter/waste codes, and the ability to use data capture systems.

Qualifications

• Experience supervising street cleansing or waste services.
• Full, clean UK driving licence.
• Knowledge of litter and refuse code of practice.
• Ability to manage frontline teams and schedules.

Responsibilities

• Support Supervisors with daily operational management of the Street Cleansing Service.
• Deploy staff and resources according to the Allocations Plan.
• Provide frontline and driving support as required.
• Ensure work is completed and recorded via in- cab devices.
• Support staff inductions and promote excellent customer service.
• Cover weekend shifts and supervise when required.
• Ensure safety rules, PPE use, and vehicle checks are followed.
• Report defects and liaise with residents and partners to aid service delivery.
• Assist in events cleansing and civil emergency response when needed.

Skills

People management

H&S compliance

Organisation

Driving licence

Supervision experience

Clear communication

Tools

Data capture software

Cleansing data software

Job description

Street Cleansing Chargehand

Are you passionate about keeping our borough clean, safe, and welcoming? We’re looking for a proactive and dedicated Street Cleansing Chargehand to help lead our frontline teams and deliver a service the community can be proud of.

Advert Text

Street Cleansing Chargehand

Are you passionate about keeping our borough clean, safe, and welcoming? We’re looking for a proactive and dedicated Street Cleansing Chargehand to help lead our frontline teams and deliver a service the community can be proud of.

About The Role

As a Street Cleansing Chargehand, you will play a key role in supporting the Street Cleansing Supervisors to deliver high quality operational services across Merton. You’ll oversee daily deployment, monitor work quality, provide frontline support, and ensure our teams deliver excellent standards in line with service requirements and the code of practice on litter and refuse.

Your Responsibilities Will Include

• Supporting Supervisors with daily operational management across the Street Cleansing Service.
• Deploying staff and resources in line with the Allocations Plan.
• Providing frontline and driving support as required.
• Ensuring scheduled and reactive work is completed and accurately recorded via in¿cab devices.
• Supporting staff inductions and promoting excellent customer service.
• Participating in weekend working rotas and covering Supervisor shifts when required.
• Ensuring staff follow all health and safety requirements, including correct PPE and equipment use.
• Completing daily vehicle and equipment safety checks and reporting defects.
• Liaising with residents, Members, BIDs, enforcement officers, and external organisations to support service delivery.
• Supporting cleansing operations for events and assisting in civil emergency response when required.

We’re Looking For Someone With

• A good understanding of the code of practice on litter and refuse, waste legislation, and health and safety requirements.
• Strong people¿management skills, with the ability to motivate and guide frontline operational teams.
• Confidence using software systems for data capture and reporting.
• Excellent organisational skills and the ability to prioritise a busy workload.
• Experience operating or overseeing vehicles/equipment used in cleansing services.
• A full, clean UK driving licence.
• Experience supervising or supporting street cleansing or waste services.

What We Offer

At Merton Council, we offer much more than just a competitive salary. We’re committed to developing our staff, fostering an inclusive and supportive culture, and helping every team member grow.

• A competitive salary and membership of the Local Government Pension Scheme.
• Excellent holiday entitlement.
• Opportunities for training, development, and career progression.

Working For Merton Council

Merton is a vibrant borough blending urban centres and beautiful green spaces, from Wimbledon’s iconic landmarks to bustling high streets. When you join us, you become part of an organisation built on shared values, community pride, and a commitment to delivering high¿quality services.

At Merton Council, we are Merton United — One Borough, One Team.

Our Values Are

• We trust each other
• We lead with integrity
• We value inclusion
• We collaborate
• We create new things
• We are proud