Strategy & Operations Generalist (Product Ops) for Global Growth

Better Tomorrow Ventures; Greater London; On-site; GBP 90,000 - 120,000; Full time

Benefits offered by this job

Equity

Salary in startup context

World-class training

Global mission with real impact

Low politics, high output

Growth into leadership

Culture of builders

Job summary

Outpost in London is seeking a Strategy & Operations generalist to help shape how we scale and operate. You’ll work across product, finance, GTM, pricing, onboarding, and partnerships, translating merchant insights into actionable roadmaps and scalable processes.

You'll partner with the CEO and founding team, building financial models, scoping features with engineering, and closing merchant deals. A bias for action and comfort with ambiguity are essential.

Qualifications

• Experience in strategy consulting, investment banking, or PE/VC with move into operating roles.
• Product, strategy, or business operations roles (not pure support or maintenance).
• STEM degree preferred but not required if you can demonstrate analytical horsepower.

Responsibilities

• Act as the eyes and ears of the company, feeding market and merchant insight back into the product roadmap.
• Scope and prioritise features based on merchant pain and commercial opportunity.
• Work with engineering to ship improvements fast.
• Track product performance and competitive positioning.
• Build and optimise scalable processes across onboarding, compliance, and merchant operations.
• Launch new markets with full legal, tax, payments, and operational setup.
• Close deals: talk to customers, unblock objections, get contracts signed.
• Create playbooks and documentation that help us scale without adding headcount.
• Model unit economics for new markets, products, and pricing structures.
• Build and maintain financial models for investor updates, KPI tracking, and market planning.
• Support fundraising, board materials, and investor relations.
• Define which projects the team should prioritise and set timelines to reach goals.

Skills

Strategic thinking

Financial modeling

SQL

Analytical horsepower

Education

STEM degree preferred

Tools

SQL

Job description

Outpost in London is seeking a Strategy & Operations generalist to help shape how we scale and operate. You’ll work across product, finance, GTM, pricing, onboarding, and partnerships, translating merchant insights into actionable roadmaps and scalable processes.

You'll partner with the CEO and founding team, building financial models, scoping features with engineering, and closing merchant deals. A bias for action and comfort with ambiguity are essential.