Strategy Analyst

JR United Kingdom; Southampton; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

A fast-growing consumer finance company seeks an Operations Strategy Analyst to join their team in Southampton. This role involves leveraging data to improve customer collections strategies and directly impact financial outcomes. With a focus on communication and analytical skills, you will partner with teams to drive actionable insights. Enjoy a dynamic working environment with flexible hybrid options and extensive benefits.

Benefits

Competitive salary + bonus for performance

25+ days holiday plus bank holidays

Cycle to work scheme

Solid pension plan

Access to mental health support

Virtual GPs & counselling

Fun socials

Flexible working and relaxed dress code

Qualifications

• Experience in collections analytics or strategy, ideally in financial services.
• Excellent communication skills to explain complex data clearly.
• Knowledge of personal loans, utilities, or consumer finance.

Responsibilities

• Build, refine, and own dashboards and reports for data-driven decisions.
• Partner with teams to ensure strategies work effectively.
• Test and fine-tune strategies to enhance customer and business outcomes.

Skills

Analytical Thinking

SQL

Python

Communication

Problem Solving

Tools

Power BI

Tableau

QuickSight

Job description

Social network you want to login/join with:

? Operations Strategy Analyst – Collections Focus

? Central Southampton (Hybrid, with occasional London adventure)

? Team: Operations Strategy & Analytics

? Full-time, 37.5 hours/week

Ready to turn numbers into impact?

We’re a fast-growing, award-winning consumer finance company on a mission to make borrowing better. Now, we’re on the lookout for a sharp, curious, and data-savvy Operations Strategy Analyst to join our high-energy team and help shape the future of customer collections.

You’ll sit right where strategy meets data meets action - crafting smarter, more human ways to help customers get back on track.

What you’ll be doing:

This isn’t just another back-office analyst role. You’ll be a key player, driving change with your data superpowers. Expect to:

️ Build, refine, and own dashboards and reports that reveal the real story behind the numbers

? Partner with servicing teams to make sure our strategies work for people, not just spreadsheets

?️ Translate data into decisions, whether you're talking to data scientists or directors

? Test, tweak, and fine-tune strategies to boost both customer outcomes and business results

About you:

You’re a curious thinker, a data detective, and a natural communicator. You see patterns, not just numbers, and you love finding ways to make things better. Ideally, you’ll bring:

?Experience in collections analytics or strategy, ideally in financial services

? SQL or Python skills (you know your way around a dataset!)

? An analytical brain paired with a solutions-first mindset

?️ Excellent communication skills, you can explain complex stuff clearly

? Power BI, Tableau, or QuickSight experience

? Knowledge of personal loans, utilities, or consumer finance

Why you’ll love working here:

It's not just crunching numbers, it's about changing lives. Join a company where your ideas matter, your growth is supported, and your work makes a real impact. Perks include:

? Competitive salary + bonus for great performance

?️ 25+ days holiday (plus bank holidays, and it grows over time!)

? Cycle to work scheme & solid pension plan

?️ Access to mental health support, virtual GPs & counselling

? Fun socials, flexible hybrid working, and a relaxed dress code

Sound like your kind of challenge?

Apply now and bring your analytical brain and strategic spark to a place that’s redefining what finance can do for people.