Strategic Video AI Solutions Architect

Twelve-Labs; Greater London; Sur place; GBP 90 000 - 130 000; Plein temps

Avantages offerts par ce poste

Pension (auto-enrollment)

Private medical insurance

PTO - 25 days + holidays

Sick Days - 5

Future UK benefits

Résumé du poste

TwelveLabs in the United Kingdom is hiring a Solutions Architect to empower strategic customers by shaping solution design, guiding implementations, and co-developing innovative video AI applications that showcase multimodal models.

You will collaborate with Sales, Product, Partnerships and Engineering, providing expert guidance in a fast-evolving environment. Travel up to 10% may be required, with on-site interviews and onboarding as needed.

Qualifications

• 5+ years of experience in a technical, customer-facing role such as Solutions Architect, TAM, or Implementation Engineer.
• Experience with hyperscalers (AWS preferred; Azure/GCP also welcome).
• Strong understanding of LLMs, multimodal AI, REST APIs, Python, JavaScript, and video workloads.
• Experience driving customer implementations from kickoff through production launch.
• Exceptional communicator who can translate complex concepts to business stakeholders.
• Ability to manage multiple projects in a fast-changing environment and collaborate effectively.

Responsabilités

• Deliver an exceptional customer experience by providing technical expertise and scoping use cases for video AI applications.
• Own technical relationships with strategic customers, ensuring successful integrations and adoption.
• Guide customers on best practices for TwelveLabs APIs to create secure, scalable video understanding experiences.
• Serve as the first line of defense for design, security, and architecture questions; escalate as needed.
• Create and maintain documentation, implementation guides, and FAQs for common requirements.
• Gather customer feedback to influence product roadmaps and future capabilities.

Connaissances

Customer-facing Experience

Cloud Platforms AWS/Azure/GCP

LLMs & Multimodal AI

REST APIs

Python

JavaScript

Video Workflows

Production Deployments

Strong Communication

Description du poste

TwelveLabs in the United Kingdom is hiring a Solutions Architect to empower strategic customers by shaping solution design, guiding implementations, and co-developing innovative video AI applications that showcase multimodal models.

You will collaborate with Sales, Product, Partnerships and Engineering, providing expert guidance in a fast-evolving environment. Travel up to 10% may be required, with on-site interviews and onboarding as needed.