Strategic TOM & Service Design Lead

Panoramic Associates; Greater London; Hybrid; GBP 59,740 - 73,015; Full time

Job summary

Panoramic Associates is seeking a Strategic Programme Manager for the London Borough of Brent, focusing on Target Operating Model and service design. This role requires influencing and assisting in the transition from design principles to practical implementations within the council.

The ideal candidate will possess strong programme management skills and experience in navigating complex organisational structures. This position offers a hybrid work model, ensuring a dynamic work-life balance.

Qualifications

• Experience in Target Operating Model design and complex operating model transformation.
• Ability to facilitate workshops and translate concepts into practical solutions.
• Strong understanding of governance, delivery planning, and benefits realization.

Responsibilities

• Lead the Target Operating Model and service design programme.
• Support the Council with implementation plans and milestones.
• Work with service leaders to design improved operating models.

Skills

Programme management

Service design

Organisational change

Stakeholder engagement

Analytical thinking

Education

PRINCE2, MSP or Agile certification

Job description

Panoramic Associates is seeking a Strategic Programme Manager for the London Borough of Brent, focusing on Target Operating Model and service design. This role requires influencing and assisting in the transition from design principles to practical implementations within the council.

The ideal candidate will possess strong programme management skills and experience in navigating complex organisational structures. This position offers a hybrid work model, ensuring a dynamic work-life balance.