Strategic Solutions Operations Lead — Staffing & Scaling

Mistral AI; Greater London; On-site; GBP 90,000 - 130,000; Full time

Benefits offered by this job

Healthcare coverage

Parental leave

Retirement plans

Relocation support

Wellness programs

Meal allowances

Transportation allowances

Job summary

Mistral AI is seeking a Solution Operations leader to partner with the Solution team and design, deploy, and optimize staffing for enterprise AI solutions. You will drive end-to-end staffing strategy, align capacity with demand, and implement scalable processes that improve time-to-staff and operational efficiency.

You will work closely with Solutions leadership to develop data-driven staffing plans, optimize allocation across geographies, and ensure staffing capabilities meet customer needs.

Qualifications

• 3+ years of experience in strategic operations, staffing, chief of staff or resource management within technical sales, solutions engineering, or professional services environments.
• Proven track record in optimizing processes, impacting business KPIs, and aligning resources with business priorities.
• Experience in staffing, resource management, or talent deployment is a strong plus.
• Strong analytical skills, with experience in Salesforce, data warehouses, and BI tools (e.g., Looker, Hex, BigQuery).
• Exceptional negotiation and diplomacy skills: ability to navigate complex stakeholder dynamics and align competing priorities.
• Hands-on, execution-focused mindset with a bias for action in ambiguous, fast-changing environments.
• Technical acumen: understanding of AI implementation, use cases, and scaling challenges is a strong plus.
• Bachelor's degree required; MBA or advanced degree preferred.
• Fluency in English (native level); additional European languages are a plus.

Responsibilities

• Develop and execute a forward-looking staffing strategy aligned with business forecasts and needs, including resource allocation and regional staffing ratios.
• Build and maintain a prioritization framework for recruitment to ensure the Solutions team is staffed for high-impact engagements.
• Accelerate time-to-staff by creating efficient matching systems between skills and customer requirements.
• Act as a strategy partner to the Director of Solutions, providing insights on organizational design and scaling plans.
• Identify and operationalize metrics to measure staffing efficiency, team utilization, and impact on revenue.
• Create reporting mechanisms to track staffing KPIs such as time-to-staff and deployment success rates.
• Design and implement scalable processes, automations, and tools to streamline talent deployment.
• Collaborate with Sales, Product, Revenue Operations, Talent Acquisition and HR to align staffing with customer demands.
• Prepare materials for executive reviews highlighting successes, challenges, and strategic recommendations.

Skills

Strategic planning

Staffing optimization

Stakeholder management

Data analysis

Communication

Education

Bachelor's degree

MBA preferred

Tools

Salesforce

Looker

BigQuery

Job description

Mistral AI is seeking a Solution Operations leader to partner with the Solution team and design, deploy, and optimize staffing for enterprise AI solutions. You will drive end-to-end staffing strategy, align capacity with demand, and implement scalable processes that improve time-to-staff and operational efficiency.

You will work closely with Solutions leadership to develop data-driven staffing plans, optimize allocation across geographies, and ensure staffing capabilities meet customer needs.