Strategic Service Manager, Acute Medicine & AEC

Chelsea and Westminster Hospital NHS Foundation Trust; Greater London; Presencial; GBP 65.000 - 80.000; Jornada completa

Descripción de la vacante

Chelsea and Westminster Hospital NHS Foundation Trust is seeking a Service Manager for Acute Medicine and Ambulatory Emergency Care. The post focuses on delivering high-quality patient care through strong operational, change and strategic support across the Emergency and Integrated Care Management Team.

The role requires visible leadership, effective line management, and collaboration with clinical colleagues to meet performance targets while managing budgets.

Formación

• Experience of patient pathways and clinical service management would be beneficial.
• Previous management experience, ideally within a healthcare setting.
• Excellent interpersonal skills with a positive can-do attitude.
• Ability to provide delivery of services within budget and drive quality improvements.

Responsabilidades

• Oversee day-to-day operational management of designated Acute Medicine & Ambulatory Emergency Care areas.
• Ensure performance targets are achieved within budget and drive service improvements.
• Provide line management and leadership across clinical and support teams.
• Coordinate with Deputy/General Manager on quality, productivity and performance targets.
• Lead on patient experience, governance, health and safety and risk reviews.
• Contribute to business planning and policy development within the Directorate.

Conocimientos

Operational management

Change management

Strategic leadership

Line management

Budget management

Stakeholder engagement

Patient care

Interpersonal skills

Descripción del empleo

Chelsea and Westminster Hospital NHS Foundation Trust is seeking a Service Manager for Acute Medicine and Ambulatory Emergency Care. The post focuses on delivering high-quality patient care through strong operational, change and strategic support across the Emergency and Integrated Care Management Team.

The role requires visible leadership, effective line management, and collaboration with clinical colleagues to meet performance targets while managing budgets.