Strategic Programme Lead: Ops & Growth

Fawkes & Reece London; Slough; On-site; GBP 75,000 - 110,000; Full time

Job summary

Fawkes & Reece London seeks an experienced Programme Manager to lead a major programme of works in the Slough area, combining strategic planning with hands-on oversight. You will drive operational excellence, manage client relationships and identify opportunities for sustainable business growth across a portfolio of contracts.

Reporting to the Contract Director, you will ensure safe delivery, commercial control and high levels of client satisfaction while developing long-term partnerships and a

Qualifications

• Proven experience managing complex programmes, contracts or operational services.
• Strong commercial acumen and experience delivering financial targets and business growth.
• Excellent client relationship and stakeholder management skills, including engagement with senior decision-makers.
• Experience managing operational performance, governance, compliance and contractual obligations.
• A track record of improving operational efficiency and delivering measurable results.
• The ability to identify new opportunities and develop long-term customer partnerships.
• Strong leadership, communication and problem-solving skills.
• A commitment to health, safety and high standards of service delivery.

Responsibilities

• Programme Leadership: Lead the operational and commercial delivery of multiple contracts, ensuring agreed performance, quality and safety objectives are achieved.
• Client & Stakeholder Management: Develop and maintain strong relationships with the customer and wider stakeholder network, enhancing engagement and identifying opportunities for collaboration.
• Commercial Performance: Drive profitability, maximise revenue opportunities and ensure key financial targets and contractual commitments are met.
• Business Development: Identify and develop new business opportunities with existing customers and other stakeholders connected to the programme.
• Governance & Compliance: Ensure operational processes, procedures and governance requirements are consistently followed.
• Operational Excellence: Develop and implement efficient, scalable operational models that enhance service delivery, improve productivity and deliver value for the customer.
• Performance Management: Monitor operational, commercial and financial KPIs, taking ownership of performance and implementing improvement plans where required.
• Continuous Improvement: Identify opportunities to enhance processes, efficiencies and service delivery to support long-term growth.

Job description

Fawkes & Reece London seeks an experienced Programme Manager to lead a major programme of works in the Slough area, combining strategic planning with hands-on oversight. You will drive operational excellence, manage client relationships and identify opportunities for sustainable business growth across a portfolio of contracts.

Reporting to the Contract Director, you will ensure safe delivery, commercial control and high levels of client satisfaction while developing long-term partnerships and a