Programme Manager

Fawkes & Reece London; Slough; On-site; GBP 75,000 - 110,000; Full time

Job summary

Fawkes & Reece London seeks an experienced Programme Manager to lead a major programme of works in the Slough area, combining strategic planning with hands-on oversight. You will drive operational excellence, manage client relationships and identify opportunities for sustainable business growth across a portfolio of contracts.

Reporting to the Contract Director, you will ensure safe delivery, commercial control and high levels of client satisfaction while developing long-term partnerships and a

Qualifications

• Proven experience managing complex programmes, contracts or operational services.
• Strong commercial acumen and experience delivering financial targets and business growth.
• Excellent client relationship and stakeholder management skills, including engagement with senior decision-makers.
• Experience managing operational performance, governance, compliance and contractual obligations.
• A track record of improving operational efficiency and delivering measurable results.
• The ability to identify new opportunities and develop long-term customer partnerships.
• Strong leadership, communication and problem-solving skills.
• A commitment to health, safety and high standards of service delivery.

Responsibilities

• Programme Leadership: Lead the operational and commercial delivery of multiple contracts, ensuring agreed performance, quality and safety objectives are achieved.
• Client & Stakeholder Management: Develop and maintain strong relationships with the customer and wider stakeholder network, enhancing engagement and identifying opportunities for collaboration.
• Commercial Performance: Drive profitability, maximise revenue opportunities and ensure key financial targets and contractual commitments are met.
• Business Development: Identify and develop new business opportunities with existing customers and other stakeholders connected to the programme.
• Governance & Compliance: Ensure operational processes, procedures and governance requirements are consistently followed.
• Operational Excellence: Develop and implement efficient, scalable operational models that enhance service delivery, improve productivity and deliver value for the customer.
• Performance Management: Monitor operational, commercial and financial KPIs, taking ownership of performance and implementing improvement plans where required.
• Continuous Improvement: Identify opportunities to enhance processes, efficiencies and service delivery to support long-term growth.

Job description

Are you an experienced Programme Manager with a strong background in operational leadership, commercial performance and client relationship management? This is an exciting opportunity to lead a major programme of works in the Slough area, driving operational excellence, strengthening stakeholder relationships and identifying opportunities for sustainable business growth.

The Role

Reporting to the Contract Director, the Programme Manager will provide strategic leadership and operational management across a portfolio of contracts, including a major noise reduction scheme and associated Vortex contract.

You will be responsible for ensuring the safe and effective delivery of the programme, maintaining high standards of operational performance, commercial control and client satisfaction.

Working closely with the customer and key stakeholders, you will play a pivotal role in developing long-term relationships, maximising revenue opportunities and establishing a market-leading service proposition and operational model.

This is a senior leadership position that combines strategic planning with hands-on programme oversight, commercial management and business development.

Key Responsibilities

• Programme Leadership: Lead the operational and commercial delivery of multiple contracts, ensuring agreed performance, quality and safety objectives are achieved.
• Client & Stakeholder Management: Develop and maintain strong relationships with the customer and wider stakeholder network, enhancing engagement and identifying opportunities for collaboration.
• Commercial Performance: Drive profitability, maximise revenue opportunities and ensure key financial targets and contractual commitments are met.
• Business Development: Identify and develop new business opportunities with existing customers and other stakeholders connected to the programme.
• Governance & Compliance: Ensure operational processes, procedures and governance requirements are consistently followed.
• Operational Excellence: Develop and implement efficient, scalable operational models that enhance service delivery, improve productivity and deliver value for the customer.
• Performance Management: Monitor operational, commercial and financial KPIs, taking ownership of performance and implementing improvement plans where required.
• Continuous Improvement: Identify opportunities to enhance processes, efficiencies and service delivery to support long-term growth.

About You

You will be a commercially focused and strategically minded Programme Manager who can combine effective operational leadership with strong customer engagement and business development capabilities.

Ideally, you will have:

• Proven experience managing complex programmes, contracts or operational services.
• Strong commercial acumen and experience delivering financial targets and business growth.
• Excellent client relationship and stakeholder management skills, including engagement with senior decision-makers.
• Experience managing operational performance, governance, compliance and contractual obligations.
• A track record of improving operational efficiency and delivering measurable results.
• The ability to identify new opportunities and develop long-term customer partnerships.
• Strong leadership, communication and problem-solving skills.
• A commitment to health, safety and high standards of service delivery.

The Opportunity

This is an excellent opportunity to take ownership of a significant programme of works in the Slough area, influence strategic direction and play a key role in developing customer relationships, improving operational performance and driving commercial growth.

If you are an ambitious Programme Manager looking for a role that combines strategic influence, commercial responsibility and operational leadership, we'd love to hear from you.