Strategic PMO Lead — Governance & Transformation

System C; Liverpool; Hybrid; GBP 50,000 - 65,000; Full time

Job summary

System C is seeking an experienced Head of PMO in Liverpool to lead our Professional Services Portfolio Management Office and establish it as a trusted, high-performing function that strengthens governance, insight and delivery performance.

You will work with senior leaders, standardise reporting and control, and evolve the PMO into a strategic capability that improves outcomes for customers and the business. Hybrid role with office days.

Qualifications

• Proven leadership of a PMO, portfolio office or equivalent delivery function.
• Experience managing complex project and programme portfolios.
• Strong governance, assurance and project control expertise.
• Confidence working with senior stakeholders and influencing decisions.
• Excellent people leadership and capability development skills.
• Experience with portfolio financials, capacity planning, risks and dependencies.
• Ability to balance strategic thinking with operational execution.

Responsibilities

• Establish common portfolio reporting, governance and control standards.
• Improve project, financial, resource and delivery data quality.
• Standardise project controls including milestones, RAID management, dependencies and change.
• Build clear ownership and accountability across delivery teams.
• Create trusted portfolio reporting for senior stakeholders.
• Lead portfolio governance, assurance and review practices.
• Provide insight into portfolio health, risks and delivery confidence.
• Challenge forecasts, capacity constraints and delivery performance.
• Strengthen oversight of dependencies, risks and change activity.
• Support leaders with clear recommendations and evidence-based decision making.
• Define and deliver the PMO maturity roadmap.
• Develop more predictive and forward-looking portfolio insight.
• Improve prioritisation, benefits measurement and decision support.
• Drive continuous improvement through automation, tooling and improved information flows.

Skills

PMO leadership

Portfolio governance

Stakeholder management

People leadership

Portfolio financials

Capacity planning

Risk and dependency management

Strategic thinking

Operational execution

Tools

Power BI

Excel

Jira

Confluence

Precursive

OpenAir

MS Project

Job description

System C is seeking an experienced Head of PMO in Liverpool to lead our Professional Services Portfolio Management Office and establish it as a trusted, high-performing function that strengthens governance, insight and delivery performance.

You will work with senior leaders, standardise reporting and control, and evolve the PMO into a strategic capability that improves outcomes for customers and the business. Hybrid role with office days.